🔧│tech-support-archive
@Maryo23 I’ll make a vid later today.
Ok sounds good
Elgato HD60S + is better but costs more (normally) You should hear everything thru the pc If you plug in two mics and want no echoes you can mute certain inputs/outputs until it’s how you want it
How concerned should I be about bandwidth? I have a webcam, yeti nano, light, keyboard and mouse, etc.
Videos good just that I use OBS streamlabs so it took me a second to find some stuff and I could not find some other stuff
@scott Just make sure your capture card and webcam are not plugged into a hub and you should be good.
Okay thank you
Does anyone have a place they recommend to go to find free twitch/youtube style overlays?
Nerdordie has some I think
@TenderSausage What does it mean resolution is not optimal?
Not sure where to ask this, but does anyone successfully stream with a gtx 1660s? I'm getting tons of skipped frames at encoder and a few at render. Have tried both 720p60 and 1080p30. My canvas is 1440p. I game on lowest settings (Apex). I basically just need to know if I need to buy a better gpu. Thanks!
Once I’ve had some coffee…
@TenderSausage how do I fix it?
@Maryo23 Remind me, are you using SLOBS or OBS?
SLOBS
Send me the most recent log file you have.
Send me the most recent log file you have.
I may end up renting a few lenses to see which one works best. I've seen a lot of people using the Sigma 16mm f1.4
Here's an image showing my setup: https://i.imgur.com/fZm5ldq.jpg
See what I mean.. if I could even fit one in the x16 slot, it would be suffocating my gpu. So pcie x1 compatibility is a must
According to this site it actually seems I could use the capture cards that require x4 or higher. Just kinda confused cause another side said my mobo didn’t have more than one.
So I like to play cold war/ vanguard and stream. So I try to put two and two together and played with the settings and things, but it doesn't work, idk if this is the right spot for it but if u have any idea how to help and lead me in the direction in which i can get help that would be great. I don't rlly care what i stream in 720, or 1080. GPU: 2060 (Soon to be 3080), CPU: Ryzen 7 3700X, RAM: 32Gb- if u need anything else about pc specs just ask Internet - 446mps downloaded | 11.5/12 uploaded By doesn’t work i mean the stream is losing frames/its choppy
Cod is pretty intensive. I wouldn’t be surprised at all if a 2060 won’t cut it for streaming whilst playing. Test some other games that are way less gpu intensive and see if it does the same. If it does, your settings (such as bitrate) might need to change. If it streams fine on an easy to run game, your pc ain’t cut out for streaming cod atm. I’m a novice but I think this is somewhat decent advice
@scott, @Deleted User, and @Hyper Gaming I'll comment on these all a bit later today
1
i didnt reply to ur question cause i was busy and forgot, we both have busy lives
2
Would you have any reccomendations as for what i should wet my stream settings at? Such as bitrate
It’s kind of a case by case basis, and something I’m struggling to hone in as well.
Anyone uses overlays from stream elements? I tried adding overlay scenes to Streamlabs OBS, when I add a second scene and update browser source, the first scene also changes. I can’t get two different scenes to use two different overlays. How do I fix that problem?
I can maybe help youi... I use Streamlabs OBS
Between depression, quitting my job, two kids and a sick wife, it's been a helluva week
@TenderSausage all good bud. we all been there. speaking for myself i got my issues fixed..
1
No rush. Do what you gotta do
Between depression, quitting my job, two kids and a sick wife, it's been a helluva week
No worries. I hope it gets better soon and you don’t have to apologize for caring for yourself
IMPORTANT: the entire source code of the streaming site "Twitch" has been leaked, along with encrypted passwords and user payouts. It is recommended to check your twitch account and enable the Two-Factor Authentication code so that your account and information are safe from any hacking attempts. https://www.theverge.com/2021/10/6/22712250/twitch-hack-leak-data-streamer-revenue-steam-competitor https://www.videogameschronicle.com/news/the-entirety-of-twitch-has-reportedly-been-leaked/ https://www.reddit.com/r/Games/comments/q2h4bh/the_entirety_of_twitch_has_reportedly_been_leaked/
@TenderSausage I know this is not streaming but when I record with OBS streamlabs I get this why and what can I do about it?
Here you can see it above where I sit
@TenderSausage I know this is not streaming but when I record with OBS streamlabs I get this why and what can I do about it?
Are you running SLOBS as an Administrator?
im a bit new to the server so i am not sure the appropriate place to ask this but how would i go about adding some kind of alert to my stream for someone who subscribes to my patreon?
Which software are you using to produce your stream, and to which platform are you streaming?
Hello. I wanted to message here and ask if there would be any problems gaming using the OBS preview with a capture card for PS5? I am looking to use my laptop screen as the output for the PS5 when I go traveling and this seemed like the only viable option. I will not be doing any sort of streaming; just purely using the capture card to output to my laptop. I am concerned about any lag though in the preview window. Any input is appreciated.
There will be some delay, but depending on the capture card and the laptop, it may be impercievable.
Hey, anyone able to help me out with something? So I'm tryignt o start streaming. PC is decent enough and should be able to handle it just fine, and I pay for 500 mbs interent, down adn up. But the stream itself is extreemly choppy, my bitrate is fluctuationg between 6k and 7k. Is there a way to stablize it?
I'm tracking down an issue on my end like this, where all of my settings are "recommended" but I'm still seeing some weird graphical artifacts. I'm going to be doing some testing today and I'll let you know if I find anything significant. With that said, @PearseM55 might not be wrong. If you're streaming to Twitch, the video bitrate cap is 6,000kbps, so making sure your encoder settings are right might be a good first step. Try CBR at 6,000kbps and see how that looks. If you're streaming to YouTube, this shouldn't be an issue because, IIRC, 10,000kbps is their cap, but I don't remember exactly and I'm too lazy to look right now.
hey guys and garls maybe some of you are able to help me out. I just got a second monitor (xg2405 same as my first one) and now i experience massiv fps drops in all game when i use my second screen for obs (even with preview off). I tried a lot f.e. in Warzone i messed with the adv:option.ini turned game mode off and on but nothing seems to have any results. my game dropps down to 70 fps where i had 110 before
This issue only happens while the second monitor is connected, or is it related to when you're streaming?
@TenderSausage think I’m going HD60 pro.. low latency cause pcie, and no fitment issues since it’s compatible with the x1 slot
Did you end up getting this installed? I have one but have a second 4x slot.
For some reason, my camera is all choppy on stream when playing apex legends...any help
There are a lot of reasons it could be, but my guess is probably encoder overload or something. Could you grab a recent log from OBS and put it up here if this is still an issue?
And i don’t wanna spend $1300 on something when i can get t for a lot less
Did you end up getting a 30-series card?
I have been streaming guilty gear strive on YouTube and want to make character highlights, but I stream from PlayStation and PlayStation doesn’t save the upload it just goes to YouTube is there anything I can do.
Playstation Share Factory Studio is the official Sony app for this kind of thing. You can always download the videos from YouTube and edit them on your computer or phone and edit using an editor.
Which software are you using to produce your stream, and to which platform are you streaming?
OBS to twitch
Sorry to alarm you 
OBS to twitch
I know it's really easy with Streamlabs, but I refuse to use SLOBS (mostly my own stubbornness). I'll look into this and see what options are out there.
Did you end up getting a 30-series card?
not yet, i have ben watching the card tho, i want to see whats the lowest price it will go,
what's some of your favorite microphones in the 100-200$ range, for all around use, mostly for voice, but also for drums and other instruments? i'm using it for a lot of music production on ableton
I'd love to jump on this conversation. Wife wants to get me a mic for my birthday. Strictly streaming voice, was looking at a Blue Yeti but seems like there are a lot of cable issues? Same price range as Sourc3. So wasn't sure, any suggestions?
If you are leaning toward Logitech/Blue, then I recommend getting a Yeti X Refurb from them directly
If you are leaning toward Logitech/Blue, then I recommend getting a Yeti X Refurb from them directly
Why not get a Yeti X from Amazon? seems like a new one is exactly the same price?
No worries, anytime
Hey guys I am gonna chime in. I game on Twitch. Have a PC, and both next gen consoles. I work a ton. I went from Xbox1X to what I have now. I say this because I have a pretty decent streaming setup and willing to help with any questions. No follows or subs needed. I have a full time job, so I tell people NOT to give me there money. Don’t need it. Would rather have someone that cares about me more than anything. Hope you guys have a good weekend. Gotta sleep for work. Have to love the night shift
1
While not streaming im at around 140 fps ingame, but yes, that's correct
Yeah no worries
So here's my take: According to many reputable guides on the internet, there are some "ideal settings" that you should be using to stream to Twitch. These settings are fine for Affiliates and Partners but aren't ideal for those of us still on the path. Why? Well, there are two big reasons that I see: 1. Transcoding. This technology lets viewers select a different stream quality according to what their device/internet connection will allow. Twitch guarantees transcoding to Affiliates and Partners and only offers it as available to the general public. So what does this have to do with anything? I wanted to talk about this before talking about performance because there is a legitimate case to be made that setting your stream quality too high will stifle growth. But more on that later. 2. Bandwidth. Bandwidth is the keyword of choice for streaming, because there are so many systems that we working with and each has its own bandwidth considerations. For example, your upload speed from your ISP is a key bandwidth consideration for streaming. For Twitch, the maximum upload bandwidth that their ingest servers allow is 6,000kbps, according to their documentation. So as long as you have internet upload speeds of 6Mbps or better, you're good, right? No, not quite. Remember when I said "many systems?" Yeah, we gotta think outside the lines here and understand a few of them, like the encoder its bandwidth constraints. One issue I see from many new streamers is jacking the settings to the sky in OBS and then getting performance issues. The guides are not very clear on how to set up the encoder, and I posit that the guides that are out there do a poor job of explaining why. I want to break down why that is. For every second of video rendered, there are a certain number of pixels. Depending on a few settings, this number can change drastically. Example: One second of 1280x720 at 30FPS (720p30) has 27,648,000 pixels. Similarly, one second of 1920x1080 at 60FPS (1080p60) has 124,416,000, or 4.5x more than 720p30, every second. To recap, you're asking the encoder to capture and encode that many pixels each second. This doesn't factor in audio that also has to be encoded, but we'll ignore that for the most part (just know it's in there, too). So what does this mean as far as bandwidth? Well, from a GPU standpoint, it could mean a decrease in in-game performance because NVENC is consuming resources. As well, depending on how hard you tell the encoder to work, that will also affect your in-game performance. This is all settings in OBS, like Psycho Visual Tuning, B-Frames, and your Bitrate setting.
Example 1: You have an image loaded up as your current scene in OBS, and that is it (think your "BRB" screen). OBS sends this data to your encoder to be rendered and streamed to Twitch. Because the scene has mostly non-dynamic content, the encoder doesn't have to work as hard because you're sending the same data to the encoder frame after frame. Example 2: You have a scene loaded up that includes rich game content, a few web sources, a webcam source, and maybe a few more things, you know, a typical stream. Not only does each source need to be encoded, but the composite output will need to refresh that many times per second in the output encoder. So, more sources (and more demanding sources) will require more PC resources, usually CPU and GPU consumption. What can you do to change this? My recommendation is to remember each sub-system and maximize them based on Twitch's limitation of 6Mbps. Time for maths and stuff. To start, let's set up the Video tab. We'll check the Canvas, Output, downscale filter, and the FPS value settings, which will tell the encoder what to stream. Canvas Resolution: Based on Display. Just match what you have set up in Windows or in-game. Output Resolution: A resolution with a height no more than 900px, maintaining the same aspect ratio as your Canvas. Example 1: Base Canvas Resolution: 1920x1080 (16:9, 2.0MP/frame) Output Resolution: 1280x720 (16:9, 0.9MP/frame) Example 2: Base Canvas Resolution: 3840x2160 (16:9, 8.3MP/frame) Output Resolution: 1536x864 (16:9, 1.3MP/frame) Downscale Filter: Bicubic. There are a lot of guides that suggest Lanczos, but for the downsampled video, I feel like it introduces artifacts that I don't like, and bicubic has always worked well enough, given our bandwidth cap. FPS Value: Start at 30FPS. In all likelihood, 30FPS will be the sweet spot for a long time. Putting it together and run the numbers using 10-bit pixel depth, we find that our video bandwidth requirements are 2,900Kbps for example 1 and 4,100kbps for example 2. Remember when I talked about transcoding? It becomes essential to consider it here because whatever we set in the settings here sets the MINIMUM requirements for viewing your stream without transcoding it. For example, if you have a lot of viewers on mobile or who have slower ISP connections, mandating a 1080p60 stream for all viewers may be prohibitive to them, and they won't view or may have a sub-par experience because you're essentially requiring a 6Mbit connection to view your stream. Until Affiliate/Partner, that could be a huge impediment. With example 1, we're setting that mark much lower, around the 3Mbps mark.
@Siggel I hope that helps
I can think of so many scenarios that it's hard to create a single guide for such a large topic
1
One thing I found both from personally fighting with pixelated/leggy streams and reviewing countless guides was that CPU encoding (if you have the resources to push it) tended to be better than NVENC encoding. I have an i9 9900k OC, 2070 Super, and 32GB RAM (single system streaming) and the NVENC encoding was constantly lagging and artifacting. My CPU was only sitting at 10-20% utilization during games so I decided to try x264 encoding to push the CPU instead of GPU. Since I made the switch, I have been running the fast preset going from 1440p/165hz source to 1600x900 stream with constant 60FPS and barely any stutters. Going to try 720p to see if it really smooths things out and maybe try Medium render preset. It seems like guides still go back and forth between x264 and NVENC encoding being the superior choice, but seems like it depends on system performance from person to person. Might be helpful if someone is running something like a Ryzen 7/9 or newer Intel i7/i9 with an older GPU since CPUs are easier to get than GPUs right now
This is another dynamic, because games utilize system resources differently and you have to know which encoder is better. Yuck.
This is another dynamic, because games utilize system resources differently and you have to know which encoder is better. Yuck.
What was really interesting is that I play a good amount of Escape from Tarkov and the game is notoriously CPU-intesive, but streamed badly when using the GPU for NVENC encoding. I switched to CPU for x264 and even with the increased CPU load with the game, the stream ran better. Thermals on the GPU are fine, so it wasn't throttling, the system just decided it wanted the CPU to handle the heavy lifting for whatever reason. Beats me, but I will take it
@Schatzy23 The maximum supported resolution on the HD60 PRO is 1920x1080. If you're mirroring the display, Windows will revert to the lowest possible resolution among available display devices to mirror.
Is there a way to have it stream out at 1080 but still leave the gaming PC running on the higher resolution so I can still take advantage of the high performance of the PC?
No worries
OK, I’ll give OBS Studio a shot and see how it goes
1
@Penguen Try capping the FPS in league. You have two processes competing for resources on the 2060, so if you limit the top end of League's resource draw, you ensure a certain amount is allocated to the encoder.
dude he is getting lower than 144 and he have a 144 fps monit
ok
but i don't believe x264 would work well 
No worries
idk
No worries
@N00TS What are your settings on this screen?
probably not
Late reply but you may want to try limiting yourself to say 480p and 2500k to test. The resolution may not be the best but it will probably be better to have a smooth stream over slightly blocky graphics
Got a slight problem that im trying to fix. When im gaming i usually average around 150~ish fps in intense areas, but the minute i open slobs or obs my fps drops to an average of 60. This may not seam like a big deal but it is to me as i do rely on that information relayed quickly. I dont have a capture card yet and when streaming my cpu usage is about 40-50%. Any advice to fix some of this would be appreciated. Rig: Cpu r5 3600 Ram 16gb 3000mghz Rtx 3060 12gb Destiny 2 vram usage around 2.6gb I play in 1080p but downscale the stream to 720p and while i can hit well above the 6000bit rate i cap it at around 5200 and 48fps. I know my connection is good as if never had lag when streaming just issues with the in game fps as soon as the app is running. I dont have any custom overlays aside from like stock alerts and a static image replacing the twitch logo on my viewer count. Lastly i have been going through help forums and such attempting optimizations etc so most basic trouble shooting i assume ive got taken care of. Im an amateur debugger.Thank you again for any help.
What encoder and preset are you using? Also do you have the "Process Priority" in OBS set to a high priority?
What encoder and preset are you using? Also do you have the "Process Priority" in OBS set to a high priority?
I do have it on high priority and I believe im using Nvec(new) if im thinking correctly. If you give me like 20-30 min ill be back to double check
I do have it on high priority and I believe im using Nvec(new) if im thinking correctly. If you give me like 20-30 min ill be back to double check
You can try to run your game as admin as well as OBS. Running OBS as Admin when you start it basically nullifies needing to set a priority, and also running your game as admin should let them both share top priority. That might help them share processing power and not kick the game to low priority. I had the same issue for a while running SLOBS with Escape from Tarkov which is a CPU-heavy game and SLOBS is a resource-intensive version if OBS. You can also try scaling back CPU-intensive graphics settings if you are running high graphics settings. Shadows and light particles use a lot of CPU processing and can be scaled back to lessen the CPU load. Had to scale back those settings to stream Forza Horizon 5 because I run Extreme graphics but OBS + the game graphics had my CPU at 75% usage with spikes to 100% causing a super choppy stream (i9 9900k, but I use x264). Also look at what your RAM usage is when running everything. I currently have 32GB of 3200mhz RAM, and with games + OBS.live + Discord + Spotify running when streaming, I can hit 10-16GB of RAM usage depending on game. With just 16GB of 3000mhz RAM, you may be reaching near full memory utilization. NVENC shouldn't affect the graphics that much since it should be using the encoder on the GPU which is separate from regular graphics processing unless you are trying to run lossless settings. I would start with adjusting shadows and/or lighting particles down just a bit, run game & OBS as admin, and try keeping task manager up to watch the performance monitor and keep an eye on your RAM usage. Sorry for the long post but just sounds like you may be hitting a resource bottleneck somewhere, especially since SLOBS can be more resource-intensive
You can try to run your game as admin as well as OBS. Running OBS as Admin when you start it basically nullifies needing to set a priority, and also running your game as admin should let them both share top priority. That might help them share processing power and not kick the game to low priority. I had the same issue for a while running SLOBS with Escape from Tarkov which is a CPU-heavy game and SLOBS is a resource-intensive version if OBS. You can also try scaling back CPU-intensive graphics settings if you are running high graphics settings. Shadows and light particles use a lot of CPU processing and can be scaled back to lessen the CPU load. Had to scale back those settings to stream Forza Horizon 5 because I run Extreme graphics but OBS + the game graphics had my CPU at 75% usage with spikes to 100% causing a super choppy stream (i9 9900k, but I use x264). Also look at what your RAM usage is when running everything. I currently have 32GB of 3200mhz RAM, and with games + OBS.live + Discord + Spotify running when streaming, I can hit 10-16GB of RAM usage depending on game. With just 16GB of 3000mhz RAM, you may be reaching near full memory utilization. NVENC shouldn't affect the graphics that much since it should be using the encoder on the GPU which is separate from regular graphics processing unless you are trying to run lossless settings. I would start with adjusting shadows and/or lighting particles down just a bit, run game & OBS as admin, and try keeping task manager up to watch the performance monitor and keep an eye on your RAM usage. Sorry for the long post but just sounds like you may be hitting a resource bottleneck somewhere, especially since SLOBS can be more resource-intensive
so ive tried running both as admin and currently im running the game in as low of settings as i can but even maxed i get the same results. Even when adjusting the resolution. Ive even tried using obs instead and get the same result. idk if game capture would do better but unfortunately D2 doesnt support that option. ill look and see if my ram may be causing issues though. Honestly i appreciate the long reply. As someone who spends a lot of time debugging and self teaching its very much appreciated.
You can try to run your game as admin as well as OBS. Running OBS as Admin when you start it basically nullifies needing to set a priority, and also running your game as admin should let them both share top priority. That might help them share processing power and not kick the game to low priority. I had the same issue for a while running SLOBS with Escape from Tarkov which is a CPU-heavy game and SLOBS is a resource-intensive version if OBS. You can also try scaling back CPU-intensive graphics settings if you are running high graphics settings. Shadows and light particles use a lot of CPU processing and can be scaled back to lessen the CPU load. Had to scale back those settings to stream Forza Horizon 5 because I run Extreme graphics but OBS + the game graphics had my CPU at 75% usage with spikes to 100% causing a super choppy stream (i9 9900k, but I use x264). Also look at what your RAM usage is when running everything. I currently have 32GB of 3200mhz RAM, and with games + OBS.live + Discord + Spotify running when streaming, I can hit 10-16GB of RAM usage depending on game. With just 16GB of 3000mhz RAM, you may be reaching near full memory utilization. NVENC shouldn't affect the graphics that much since it should be using the encoder on the GPU which is separate from regular graphics processing unless you are trying to run lossless settings. I would start with adjusting shadows and/or lighting particles down just a bit, run game & OBS as admin, and try keeping task manager up to watch the performance monitor and keep an eye on your RAM usage. Sorry for the long post but just sounds like you may be hitting a resource bottleneck somewhere, especially since SLOBS can be more resource-intensive
Administrator-level permissions is not the same as process priority. "Run as Administrator" does not elevate the process priority, it just prevents UAC from halting the process due to permissions. If you are concerned about process priority issues, you can elevate OBS in the settings.
Not stupid at all Help -> Log Files -> Show Log Files
Help -> Log Files -> Show Log Files
That's not bad
@TenderSausage @Tihson i cant thank in any meaningful way but can you @ me in promotions so i can give a follow?
Not a problem, glad that the AV could get pinpointed. It's tends to be a bit of trial and error, I'm still somewhat new to streaming myself since I just do it in my free time for fun. Couldn't tell you how many how-tos I went over and studied, but working in IT full time probably helped at least understand it all
you guys def saved me so much pain. streamed tonight and it was buttery smooth. honestly a joy.
2
Does anyone stream apex that doesn't have problems with artifacts when there's a lot of movement?
I stream Apex as one of the games in my rotation when I get a chance to play. I used to run at 900p60 at 6000k bitrate without issues but I have 1 gig internet (both up and down) so it would take a lot to cap my bandwidth. If you are only able to run 3000k bitrate you may want to look at streaming at 720p60 as 3000k will be way too low for 1080p60 streaming if that is what you are trying to run
I tried streaming with nvenc and recording with x264 but the recording ended up being choppy so I switched it around 
There's advanced info you can look at
let me open up bandwidth test mode and run it for about 5 minutes
1
massive frame skipping
I'm thinking it might just be the low bitrate
