🔧│tech-support-archive
Sounds good 
If you go to Sound Settings, and open the Sound Control Panel, you can find your device in the Recording tab. Double-click the device and go to the Levels tab.
Yes and I have the card itself set up like so
I will say, I have used this cable for HDMI projectors in the past and have had no issues. That said, I wasn't trying to push 1080p60 through it. I may buy another one just to test it: https://www.amazon.com/Postta-Adapters-Support-Return-Ethernet/dp/B075YTQ2JP
For active boxes, these have worked well: https://www.amazon.com/Cable-Matters-HDMI-Extender-Ethernet/dp/B00OZV04BK
Is normal obs the same as stream labs
Yes and no. They are both OBS at their core as OBS is the base software, but is open source which means it can be used/modified by different companies and redistributed. Streamlabs modified OBS with a ton of add-ons and their own modules and then redistributed it (with features behind paywalls for specific items). Their business model is questionable as they lock a number a decently important or useful features that are usually free or can be done with a little work, behind subscription fees that aren't overly popular. Some people may like that, YMMV. Streamlabs is good for beginner streamers as it has pretty much everything you need to get up and running with only 1 or 2 clicks and automates a lot of things. Streamlabs does have a higher resource utilization and can cause issues if gaming/streaming on the same system. I personally had a ton of crashes with Streamlabs when I first started as it did not work well with Escape from Tarkov gaming and streaming on a single system. Once you are familiar with OBS or looking to do your own customization, a lot of folks move to OBS.live or just plain OBS and add/modify the modules they want to customize their layouts. Long story short, yes they are the same at their core but different in functionality. Good for starting out streaming, but has drawbacks in business model and functionality.
@GamerCube Yeah, what's up?
I just always seem to run into issues when I am recording with OBS in terms of audio. I can never screen record with audio from my computer/the game I am playing. I'll look it up to find a solution, but then it stops working after a while.
In OBS go to Advanced Audio Properties Anything on Track 6 will be saved to the VOD. So anything you don't want on the VOD, uncheck. People will hear it during the Stream, but it won't be saved on your Twitch Vode
@GamerCube I'd recommend looking into BlackHole from Existential Audio. It should do what you need: https://github.com/ExistentialAudio/BlackHole
@Deleted User Do you have a capture device for your Switch?
Yes I do.
@Deleted User Do you have a capture device for your Switch?
It’s the mirabox one
@Deleted User So far it seems like your hardware should stream what you're doing.
Awesome I’m planning to run a test in a bit
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hey all - I just finished a build that I was hoping could stream at 1080p60 or at least 720p60 but my 720p60 is pretty choppy. Here's my last couple of hours in Halo Infinite at 720p60. Build is a 12600K with 16 GB DDR4, 3060 Ti, all on 750W EVGA PSU. Only thing I can think of is my house isn't wired so I'm on 5GHz band of my WiFi. I figure that's not ideal but is that likely the culprit for the choppy stream? (clip: https://www.twitch.tv/videos/1219702527)
@fullBuyTV What does your inspector report say? https://inspector.twitch.tv
Cool tool! Looks pretty good on that side. No recommended changes.
I'm using an Acer Concept D laptop, can anyone tell me how to not make twitch studio and the game take up 100% of my GPU?
@fullBuyTV In addition to posting OBS settings, you may need to turn down in-game graphics settings a bit since you are trying to stream Halo. A couple friends and I started streaming Halo gameplay and we had to adjust settings down because of how graphically & resource intensive Halo is. My first stream I had to reboot the game 2 or 3 times to get the right settings for a smooth x264 stream @ 720p60 on my old system, friend had to do the same. OBS and Twitch were showing no network lag or dropped frames for me in their stream monitoring panes but I could see the lagginess in my viewer and pulled up my stream on my phone and could see the big lag. Windows resource monitor had CPU spiking to 100% with heavy RAM usage at initial high/highest in-game presets, old system: 9900k/32GB DDR4-3200/2070 Super all OC. I set my graphics preset down to medium and then turned up the basic texture resolutions settings. Shadows and light settings will eat up your CPU with anti aliasing eating up the GPU, so you can try turning those down. Halo is aggressive with their graphics presets similar to Forza Horizon 5, had to do the same there with the settings to get a smooth stream
Thanks @Tihson and @TenderSausage , I'll look further into those results and try playing with the graphics settings.
@fullBuyTV In addition to posting OBS settings, you may need to turn down in-game graphics settings a bit since you are trying to stream Halo. A couple friends and I started streaming Halo gameplay and we had to adjust settings down because of how graphically & resource intensive Halo is. My first stream I had to reboot the game 2 or 3 times to get the right settings for a smooth x264 stream @ 720p60 on my old system, friend had to do the same. OBS and Twitch were showing no network lag or dropped frames for me in their stream monitoring panes but I could see the lagginess in my viewer and pulled up my stream on my phone and could see the big lag. Windows resource monitor had CPU spiking to 100% with heavy RAM usage at initial high/highest in-game presets, old system: 9900k/32GB DDR4-3200/2070 Super all OC. I set my graphics preset down to medium and then turned up the basic texture resolutions settings. Shadows and light settings will eat up your CPU with anti aliasing eating up the GPU, so you can try turning those down. Halo is aggressive with their graphics presets similar to Forza Horizon 5, had to do the same there with the settings to get a smooth stream
Gave it a shot with lower graphics settings, same result of choppiness, maybe a tiny bit better (near the end of this clip). https://www.twitch.tv/videos/1220040941
@fullBuyTV Switch the Output tab to Advanced, head over to the Streaming tab once that's done, and try the following settings: Encoder: NVENC Rate Contol: CBR Bitrate: 5000 Keyframe: 4 Preset: Quality Profile: Main Look-ahead: unchecked Psycho Visual Tuning: Checked GPU: 0 Max B-Frames: 8 (doesn't really matter, but 8)
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@fusion_freedom Lower the settings of the application you are streaming, or lower your stream quality.
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@fullBuyTV Switch the Output tab to Advanced, head over to the Streaming tab once that's done, and try the following settings: Encoder: NVENC Rate Contol: CBR Bitrate: 5000 Keyframe: 4 Preset: Quality Profile: Main Look-ahead: unchecked Psycho Visual Tuning: Checked GPU: 0 Max B-Frames: 8 (doesn't really matter, but 8)
I see NVENC and NVENC (new) - regular NVENC?
looks like it limited my b-frames to 4 or less
will give this a shot, thank you! shall I leave video as suggested by Streamlabs (720p60)?
Yeah, 720p60 will work
@fullBuyTV Switch the Output tab to Advanced, head over to the Streaming tab once that's done, and try the following settings: Encoder: NVENC Rate Contol: CBR Bitrate: 5000 Keyframe: 4 Preset: Quality Profile: Main Look-ahead: unchecked Psycho Visual Tuning: Checked GPU: 0 Max B-Frames: 8 (doesn't really matter, but 8)
Marked improvement, thank you - do you know any further adjustments I could make to smooth out the last jitters? https://twitch.tv/videos/1220223192
but will shortly be making that my secondary along with https://www.amazon.com/gp/product/B08ND5PHND/
@fullBuyTV What do you have as the setting in Halo for max FPS?
Also, what is your monitor's refresh rate being detected as by Windows? You can find this in the Advanced Display settings window.
Also, what is your monitor's refresh rate being detected as by Windows? You can find this in the Advanced Display settings window.
144 in windows and I believe I have Halo's max to 144 and min to 60.
encoder overload would mean GPU limitation with NVENC right?
It can? You have the latest NVENC hardware available in the 30-series GPU.
@mezra42 A standard webcam is fine, lighting is the most important component to green screen work.
Awesome thanks!
I have a friend trying to get into streaming. They are looking at a Blue Yeti mic. Good or bad?
The Blue Yeti is a fine microphone, but depending on their budget there might be better options.
testing in a bot match with 5.5K bitrate https://www.twitch.tv/videos/1220378647
Can you send the inspector graph on this session?
Can you send the inspector graph on this session?
hmm, I believe this is the one:
and then this one was the one prior at 5K offline
@fullBuyTV You may need to turn down some of your settings in Halo, like @Tihson mentioned. The goal is a steady 120fps
Yeah I've turned down almost everything to low or medium. I'll double check them again to see if there's anything else to adjust.
@fullBuyTV You may need to turn down some of your settings in Halo, like @Tihson mentioned. The goal is a steady 120fps
turned down what more i could and adjusted some windows settings (GPU scheduling namely) and things seem pretty good
turned down what more i could and adjusted some windows settings (GPU scheduling namely) and things seem pretty good
If you have other games to test, you can try those and see how things look, Halo is still getting some updates and has been experiencing crashes and bugs to go along with its fairly demanding graphics. Started doing some shakedown test streams with my new system and Halo has been an absolute bear to get going well which was the same experience with my old system. My old 9900k seems to have been smoother than the new 12700k and I was at the point of running low to medium graphics settings with a capped FPS at 60fps and disabled CPU Efficiency cores, so the game appears to prefer different systems/hardware over others. Switched to Apex and the stream looked buttery smooth at 900p60 without turning down any graphics settings, so performance hits may be localized to just Halo for the time being until it gets smoothed out a bit.
If you have other games to test, you can try those and see how things look, Halo is still getting some updates and has been experiencing crashes and bugs to go along with its fairly demanding graphics. Started doing some shakedown test streams with my new system and Halo has been an absolute bear to get going well which was the same experience with my old system. My old 9900k seems to have been smoother than the new 12700k and I was at the point of running low to medium graphics settings with a capped FPS at 60fps and disabled CPU Efficiency cores, so the game appears to prefer different systems/hardware over others. Switched to Apex and the stream looked buttery smooth at 900p60 without turning down any graphics settings, so performance hits may be localized to just Halo for the time being until it gets smoothed out a bit.
Thanks, yeah tested some New World at Very High and High and things were fine, though I guess I'm only technically aiming for 60 FPS there. Hopefully things get smoothed out - I think I got my settings to a good point, though I'm playing on pretty much low everything for now to get a smooth stream. Not too big a deal, I'm used to playing CSGO at 1280x720 with everything as low as possible haha
You should be able to game at your normal resolution, it's just a tight rope with Halo settings ATM. I tried NVENC to test (Strix 3080ti OC) and the game basically told me to pound sand. Since you are on 12th Gen, you can always try disabling your E-cores in the BIOS and lock the AVX setting to 512, then try the x264 encoder to test. I seemed to be closing in on good results in Halo with the above, and as noted Apex was a gem for smoothness. Testing is showing some notable Performance gains in games without the E-cores getting in the way of data flow
I've not had this experience. I run everything on ultra with no losses. I run a 10850K and a 3080. I am curious to know if it's a RAM issue. I have 64GB RAM. What are you all running? @fullBuyTV
I've not had this experience. I run everything on ultra with no losses. I run a 10850K and a 3080. I am curious to know if it's a RAM issue. I have 64GB RAM. What are you all running? @fullBuyTV
Both old and new system are 32GB DDR4, Old is DDR4-3200 and new is 4000, both CL16. Both are running XMP/XMP2.0, and watching resource monitor on the new system had RAM consumption sitting at 10-11GB playing & streaming Halo. CPU usage maxed at about 20%, usually sat around 15% under load
I also have Async Compute turned off. I would assume a 30-series supports it, but I haven't looked into it.
I've not had this experience. I run everything on ultra with no losses. I run a 10850K and a 3080. I am curious to know if it's a RAM issue. I have 64GB RAM. What are you all running? @fullBuyTV
32 GB DDR4 3600, just CL18, equivalent to 3200 CL16 if I recall correctly.
You should be able to game at your normal resolution, it's just a tight rope with Halo settings ATM. I tried NVENC to test (Strix 3080ti OC) and the game basically told me to pound sand. Since you are on 12th Gen, you can always try disabling your E-cores in the BIOS and lock the AVX setting to 512, then try the x264 encoder to test. I seemed to be closing in on good results in Halo with the above, and as noted Apex was a gem for smoothness. Testing is showing some notable Performance gains in games without the E-cores getting in the way of data flow
And yes, I'm playing in my normal 1920x1080 but most graphical settings otherwise on low.
@Tihson Do you have GeForce Experience installed?
I do not, just the drivers. Just pulled the newest ones yesterday
You said you have e cores disabled in bios?
I'll have to check that. I'm not sure.
Click to see attachment 🖼️
Is your secondary monitor 60 hz or do you have that limited? Any advantage you think in limiting the chat / secondary monitor refresh?
FWIW
Is your secondary monitor 60 hz or do you have that limited? Any advantage you think in limiting the chat / secondary monitor refresh?
I do have the secondary set to 60Hz, because that's the native refresh for it. I have my G-Sync monitor limited to 120Hz instead of 144Hz.
FWIW
The latency?
It doesn't look like it's being updated on the GitHub 
https://github.com/openhardwaremonitor/openhardwaremonitor
https://github.com/openhardwaremonitor/openhardwaremonitor
I should probably investigate why it's reporting 95degC as my CPU temp.
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There's an interesting article on Anandtech that talks about it a bit: https://www.anandtech.com/show/17047/the-intel-12th-gen-core-i912900k-review-hybrid-performance-brings-hybrid-complexity/3
I finally got a stable Halo stream last night, was able to up the presets to medium and stream @ 900p60, it is actually a bit of me being an idiot for some of the previous instability. When I built my new system, I was messing with the GPU and had been testing undervolting the card and benchmarking with adjusted memory timings before taking off for Thanksgiving vacation. Forgot that the card still had the undervolted profile set and hadn't done a ton of stress testing on it, so likely why things were lagging and crashing a bit. Reset the card to stock voltage and clock speeds and was able to stream at: 900p60, NVENC New, Quality preset, High profile, Lanczos (going to switch back to Bicubic), Keyframe & Max B-frames @ 2, and CBR set a bit higher at 7000, was able to push up to 8500 but Twitch started giving "Unstable" warnings (1Gb fiber internet up/down, so plenty of bandwidth headroom). Also locked my monitor @ 120hz (runs @ 165hz native) and capped in game FPS @ 120 Setting the in-game graphics to the high preset started introducing a little stuttering again, but going to try doing 720p60 as I think that will still look good with the better in-game graphics. So yeah, I'm an idiot, don't do system tweaking if you don't have the time to follow through with it
High at 720p60 will look awesome. I'm running pretty much everything on Low at 720p60 and people appreciate the crispness and smoothness of the stream. Glad to hear it's straightened out though!
I finally got a stable Halo stream last night, was able to up the presets to medium and stream @ 900p60, it is actually a bit of me being an idiot for some of the previous instability. When I built my new system, I was messing with the GPU and had been testing undervolting the card and benchmarking with adjusted memory timings before taking off for Thanksgiving vacation. Forgot that the card still had the undervolted profile set and hadn't done a ton of stress testing on it, so likely why things were lagging and crashing a bit. Reset the card to stock voltage and clock speeds and was able to stream at: 900p60, NVENC New, Quality preset, High profile, Lanczos (going to switch back to Bicubic), Keyframe & Max B-frames @ 2, and CBR set a bit higher at 7000, was able to push up to 8500 but Twitch started giving "Unstable" warnings (1Gb fiber internet up/down, so plenty of bandwidth headroom). Also locked my monitor @ 120hz (runs @ 165hz native) and capped in game FPS @ 120 Setting the in-game graphics to the high preset started introducing a little stuttering again, but going to try doing 720p60 as I think that will still look good with the better in-game graphics. So yeah, I'm an idiot, don't do system tweaking if you don't have the time to follow through with it
Also looked back in your history to see your build - looks awesome. Must destroy games too.
looking at chat:
looking at gaming monitor + gaming face activated:
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Trying to adjust my settings in obs to capture audio but when I click properties I’m not getting those additional options like I see in tutorials
@KingFlip To explain re: your memory question, I can personally attest to seeing issues with timings, and even completely different chips in some cases, being used on the same model of RAM.
Oh wow I didn't know same ram models could have different chips in them. Thanks!
I see. Thank you so much!
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Hey everyone I am having an issue i cannot resolve
sorry not yet done my cable management so i tried to make this clear
So now with that setup i just get this black screen on obs and the elgato Game Capture software (ofc they are not open at the same time)
but if I plug the HDMI out into my HDMI to USBC dongle it works
I have the software and my macbook isnt an M1. It recognizes that the capture card is there for sure because if i completely unplug it then it throws a "please connect your device". Otherwise when I try to pass through to the monitor and macbook if just gives me that black screen
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I always just plug it all in like you had and then I switch my channel input over to whatever the elgato is plugged into. In bed but I can send photos tomorrow if needed
Yes plz!
I had to go into my xbox settings and change my display to 1080p at 60hz. I had it set to 1440p at 120hz
Nice! If you need help I can mess with stuff after work still. I get up at 3:30 am then work til 1:30 so a little strange on availability sorry xD
@Deleted User I'll have to look into that. My best guess is that it can't decode the audio it's receiving. I'll grab my Switch and see if I can get that issue myself.
Thanks
@Patricio Are you talking about using a headless HDMI adapter? https://www.amazon.com/Headless-Display-Emulator-Headless-1920x1080-Generation/dp/B06XT1Z9TF
@Patricio Are you talking about using a headless HDMI adapter? https://www.amazon.com/Headless-Display-Emulator-Headless-1920x1080-Generation/dp/B06XT1Z9TF
Cool, I didn't know about these! But what do they do apart from turning on hardwareGPU? I need to have the output of my mac, as a screen in windows... Just finished a phone call where a friend might have given me the solution...
But what do they do apart from turning on hardwareGPU? I need to have the output of my mac, as a screen in windows... Just finished a phone call where a friend might have given me the solution...
I mean, I can put the screen computer 2 hdmi as a camera... but then I loose the share of a camera
(yeah, just said because of some software compatiblities)
do i simply need an hdmi splitter? I mean thats not how it supposed to work but damn obviously something in my setup is wonky enough to break this
Your mac might not provide enough onboard power with other USBs plugged in
Guys do i need capture card to stream in obs?
Streamlabs obs has mobile verison. Or could use a capture card for phone.
A powered USB hub will most likely solve your problem
I disagree, but you can try @johnjohn
Definitely solved a lot of headaches
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Does anyone know how to fix a monitor that keeps glitching? I’ve tried two monitors so it’s not the monitor itself! I feel like it’s my PC but it’s new 
I’ve tried two different monitors and hdmi cables the pc is new so I’m super confused
the pc is new so I’m super confused
Updating my drivers rn! Hopefully it works! Thanks for the help
It was the drivers after all! Got it updated and everything works so far!! Thank you : D
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It was the drivers after all! Got it updated and everything works so far!! Thank you : D
glad you got it up and running, that would be an awfully distracting thing to deal with
@LeperMessiah I may be able to help you at some point. Are you using Banana, or Potato?
Sounds great! Potato right now. Have watched ton of videos on VM but I can't figure out exactly this problem. Might be Warzone though, because everything else I throw at VM, works. No rush, just when you got time. Still waiting on a webcam to arrive anyway so won't be streaming until then
Sounds great! Potato right now. Have watched ton of videos on VM but I can't figure out exactly this problem. Might be Warzone though, because everything else I throw at VM, works. No rush, just when you got time. Still waiting on a webcam to arrive anyway so won't be streaming until then
Sounds good. I'll do some digging to see if there are other users that are seeing the same issue.
Sounds good. I'll do some digging to see if there are other users that are seeing the same issue.
I googled it to no avail
I googled it to no avail
Bummer. I'll ask around with some of my other colleagues as well.
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Bummer. I'll ask around with some of my other colleagues as well.
Thanks a bunch
Does anyone here have experience with Voicemeeter and Warzone (dual PC setup)? When I have VM on, ingame voice chat does not work. It works in Vanguard. I have tried so many different options and I can't figure it out. I can explain the whole setup if anyone has a clue how to help me with it.
It'd also be nice to know exactly how voice chat isnt working, is your mic not transmitting or can you not hear your teammates?
It'd also be nice to know exactly how voice chat isnt working, is your mic not transmitting or can you not hear your teammates?
When VM is turned on, my mic in WZ isnt transmitting. I can hear my tesmmates. It’s the same with Arctis 7 (usb) and the Yeti (also usb). They both transmit fine over VBAN to my streaming PC, just not WZ
@LeperMessiah What is your default communications device set to in Windows? You can find this by going to Control Panel - Sound - Recording tab. In this case, Warzone uses the default communication device defined in Windows.
Tried that. No such luck
Well, if he's using native mics, then its not being used for anything
What? This sentence doesn't make sense.
I had a plague of audio issues so i know it can be really rough to diagnose sometimes
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Doesn't sound like voicemeeter is being used for output then
I think I have tried all combinations. It did work for a couple weeks about a month ago but then stopped working, maybe when I moved from Banana to Potato. I might have changed something inadvertently. At this point I am about to reinstall Windows to reset everything
But I have tried streaming on the gaming PC (2080 TI). Seems to be working fine. Maybe I will just stick with that, then I won't really need VM
Yea the Nvenc chip is good on the 2000 series, both my pcs are loaded with my overlays just incase of times like that. At the end of the day I got a GoXLR mini and it just uses an aux cable to the second pc, which ended up being the best solution
I'll play around with it in a bit and see if I can reproduce your issue.
Wow, thx! I'll post pictures of my setup. Maybe you can see something that I can't
Gaming PC
Streaming PC
When VM is running I am using
@LeperMessiah What is this device?
@LeperMessiah What is this device?
My external soundcard. Behringer Xenyx Q502USB
Hey dont know if anyone can help me with this issue but it's been driving me crazy. I currently use stream labs obs. When I stream I want to have music playing in the background. I have a creator that I follow on YouTube that has playlists of royalty free music but I'm not sure how to input that as a source into OBS. The only way I have found to play music was through desktop audio but that causes and issue where it also picks up my audio from stream labs and causes and echo. Sorry if this is a wall of text but any help would be appreciated.
Hey! I use VLC Media player for my music! I would download VLC Media player to play your playlists, it even has it's own category in OBS!