r/streaming - 🔧│tech-support-archive

I guess the internet cable improved the connection, but didnt solve the problem. I'll post the log files when I get on pc! thank you for the help so far

No worries

hey @TenderSausage

Hey, what's up @TITANIA?

Good Evening Everyone. I have a question. I am attempting to Stream Warzone with a 2080 Super and Streamlabs OBS. The only way I can get more than 30 frames per second is to set the game settings to potato. How do I fix it? (edited)

@Odin-M1Cypher What is your CPU?

TenderSausage

@Odin-M1Cypher What is your CPU?

Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz

@Odin-M1Cypher What is your FPS like when SLOBS is not running?

TenderSausage

@Odin-M1Cypher What is your FPS like when SLOBS is not running?

At normal settings I can get 100+

@Odin-M1Cypher So, if I'm understanding correctly, you're seeing an 80fps drop by streaming through SLOBS? (edited)

TenderSausage

@Odin-M1Cypher So, if I'm understanding correctly, you're seeing an 80fps drop by streaming through SLOBS? (edited)

Basically.

@Odin-M1Cypher Could you post a screenshot of your SLOBS Stream Settings? (edited)

TenderSausage

@Odin-M1Cypher Could you post a screenshot of your SLOBS Stream Settings? (edited)

Which ones do you need?

@Odin-M1Cypher Stream and Output, please.

1:33 AM

Use Advanced mode as well

1:44 AM

1:45 AM

Stream is just going to Twitch.

@Odin-M1Cypher What is your game resolution set at?

TenderSausage

@Odin-M1Cypher What is your game resolution set at?

3440x1440

Any idea why VOIP in Hell Let Loose disconnects while I stream? It's really frustrating not being able to communicate with my team.

@Tickle Me Otter According to the dev log, it's a known issue that they're working on.

2:11 PM

@Odin-M1Cypher I don't really see a reason why you'd be seeing an 80+ drop in FPS. Try running SLOBS as Admin to prioritize it over the game.

I ordered an goXLR and stream deck will hopefully get it all setup before next Monday

1

TenderSausage

@Odin-M1Cypher I don't really see a reason why you'd be seeing an 80+ drop in FPS. Try running SLOBS as Admin to prioritize it over the game.

Thanks I’ll give it a try

2021-04-16_15-17-27.txt

83.72 KB

7:37 PM

@TenderSausage

@TITANIA There is certainly an issue. There are a couple encoder overloads, but the one I'm looking into is the giant block of "Discarded samples". My guess is this is where it's stuttering.

TenderSausage

@TITANIA There is certainly an issue. There are a couple encoder overloads, but the one I'm looking into is the giant block of "Discarded samples". My guess is this is where it's stuttering.

thats from Friday. Same thing happened on Sunday and yesterday (tuesday). I can send those too if you need em. But thanks for the help @TenderSausage

Any ideas why my camera exposure is auto-adjusting despite "auto" being unchecked?

@TITANIA The issue only happens when you're on the "Display" scene, right?

12:50 AM

@bbqfloss Which camera?

TenderSausage

@TITANIA The issue only happens when you're on the "Display" scene, right?

I gotta check my vods. There was one time on Tuesday, the stream dropped like 5mins in and I was still on my “Starting Soon” scene

I'd like to see that log @TITANIA (edited)

@TenderSausage it's a logi c920, the only cam I have connected

bbqfloss

@TenderSausage it's a logi c920, the only cam I have connected

This checkbox, right?

1:00 AM

yes

1:01 AM

it remains unchecked...but the exposure goes through the roof, and the slider changes on it's own

That will happen every time you close and reopen OBS

1:01 AM

For whatever reason, the checkbox preference doesn't save

It's doing it intermittantly while SLOBS is open

1:02 AM

I'm not closing it

Do you have any other applications that would use the camera? Skype, Discord, Teams, etc? even Zoom or Citrix? (edited)

Discord is open, but the cam isn't in use by it

Type "Camera" in the Start Menu and choose the option that says "Choose which apps can access your camera"

1:07 AM

1:08 AM

If you scroll to the bottom, there will be a list of apps with access to the camera, and it will say which are using it.

1:08 AM

I'm curios to know if there are more than one

1:09 AM

Anything unexpected

Those two apps might be fighting over priority

1:13 AM

Nvidia Virtual Camera and SLOBS

Ok I just uninstalled the nvidia broadcast, I'll have to try and run it this way and see if that irons it out

that didn't fix it unfortunately

@bbqfloss Send me your most recent log and maybe we can track it down. Because you're using SLOBS, you'll have to retrieve it from the logs folder> %APPDATA%\OBS\Logs

3:16 AM

I'm going to do a test real quick as well

3:19 AM

I wanted to see if I could force that option to reset using the "Deactivate when not showing" checked. This makes no change.

@TenderSausage So I reinstalled Nvidia Broadcast in hopes that I could at least use my webcam for meetings there without a problem and it also got hijacked by my exposure issue

1:49 PM

@bbqfloss Do you have g Hub installed?

Yes

2:40 PM

It seems to be changing the exposure after the screen has been idle for a few minutes, often simultaneously to another issue I'm having with my logitech mouse DPI

Uninstall and reinstall G Hub @bbqfloss (edited)

2:43 PM

Once that's done, we can disable profile management for the C920 in G Hub

2:43 PM

If you look at the bottom, that blue bar shows that it's not being managed by G Hub

I am so glad i found this discord

4:58 PM

i need help fellow kids!

4:59 PM

all of my twitch growth comes from tik tok live. TT live has been acting up lately and I am looking for help trouble shooting the issue

4:59 PM

any takers?

Man I would have no idea how to troubleshoot that. Don't you just hit GO LIVE and then the tiktok kids watch you dance?

Here is a screen capture of what happens. Everything is fine with going live, and connection is good. My internet is excellent. But 2 seconds after going live I lose connection, every time

5:07 PM

https://clips.twitch.tv/NastyAbrasiveDotterelStinkyCheese-4C-qAbU-pKw-yWLh

ScottyStoerm - TIKTOK LIVE not working

Watch ScottyStoerm's clip titled "TIKTOK LIVE not working"

Reboot? Uninstall/Reinstall? Honestly have no idea. Hell it could even be TikTok with the shadowban

5:10 PM

Not much you can do with apps on a user end.

(edited)

thanks for the ideas!

Try turning your Wifi off on your phone and see if that makes a difference @Scotty (edited)

2021-04-20_14-55-55.txt

91.35 KB

9:36 PM

@TenderSausage

9:37 PM

thank you for all the help so far, I appreciate it. One thing I haven't done is to wait for a few minutes in case the stream would automatically reconnect.

@TITANIA I’m reviewing your log now

11:38 PM

One thing I noticed just now is you have two refresh rates, 59Hz and 60Hz. Make sure they’re both at 60.

11:38 PM

The 27G2G4

11:44 PM

But I think you’d honestly get rid of some issues by updating Windows. It could be an audio issue which I’m fairly sure will be resolved by updating to 21H1 of Windows 10.

11:45 PM

It will at least trigger device driver updates.

11:46 PM

That’s what I’d do if it were me. Update windows to 21H1, update drivers, then make sure the refresh rates on your two displays match. @TITANIA

How do I match refresh rates? @TenderSausage

4:59 AM

and again, thank for all you do!

@TITANIA Step 1: Right click on desktop, Display Settings

1:43 PM

Step 2: Scroll to the bottom, and go to Advanced Display Settings

1:44 PM

Step 3: Check both monitors and adjust the refresh rate using the box at the bottom. I suggest they both be at 60 for now while trying to troubleshoot.

ok thanks! @TenderSausage

12:52 AM

I think I'll just reinstall windows. I cant even update it because of some "Your device is missing some important security and quality fixes"

12:53 AM

Now I wanna know if it's possible at all to save my work on OBS? Like scenes etc etc or do I just have to take notes of em and put them back once I've redownloaded OBS

Can you post a screenshot of the Windows error you're getting?

Is it this one, @TITANIA

Yessss

1:08 AM

@TenderSausage

We can try a couple of things to fix that, too

I’ve watched some youtube stuff to fix it but they didnt seem to have worked

It's usually something silly, like the wrong time and date

https://www.youtube.com/watch?v=pkz9Mg-_Dwk

Tech Based

Fix: "Your device is missing important security and quality fixes" ...

1:10 AM

I did all the stuff in that vid

watching now

thank you ❤️

@TITANIA Try this real quick: Step 1: Open Start > Time & language > Region & language. Step 2: Under Country or region, select your country. (edited)

this setting?

1:30 AM

cant seem to find time & language

1:30 AM

lol

1:30 AM

@TenderSausage

1:31 AM

@TITANIA Click on "Region" (edited)

TenderSausage

Click to see attachment 🖼️

canada's already set

1:34 AM

When you ran the script from the video, did you get the message "Task completed succesfully!Please restart your computer and check for the updates again."?

TenderSausage

When you ran the script from the video, did you get the message "Task completed succesfully!Please restart your computer and check for the updates again."?

cant remember lol. but I did restart my pc

1:38 AM

I can run it again

Let's try that. Make sure to right-click it and Run as Administrator

TenderSausage

Let's try that. Make sure to right-click it and Run as Administrator

is that the end

1:41 AM

oh waityy

1:41 AM

theres more

1:41 AM

lol

1:42 AM

1:43 AM

restarting pc now

TenderSausage

Let's try that. Make sure to right-click it and Run as Administrator

same error ><

Okay, no worries.

1:46 AM

Let's try something different

1:47 AM

Go to the start menu, and type in CMD. Command prompt will show up and the top of the menu. Right-click on it and choose "Run as Administrator"

ok

1:48 AM

got it

Once in the Command Prompt, type in sfc /scannow

no space?

sfc /scannow

1:48 AM

Just like that

1:49 AM

Press Enter to confirm and let that finish

Beginning verification phase of system scan. Verification 5% complete. thats what its sayingh

Reboot when finished and try to update again.

1:49 AM

If this doesn't work, there's one more thing to try

restarting

1

1:56 AM

same error ><

k

I might just have to wipe this trash pc clean

1:56 AM

lol

Let's try one last thing

but thanks for all the help @TenderSausage ❤️ really appreciate it

1:57 AM

okkkk

Type in "Powershell" in the start menu, find Windows PowerShell, right-click and choose Run as Administrator.

TenderSausage

Type in "Powershell" in the start menu, find Windows PowerShell, right-click and choose Run as Administrator.

got it

Copy and paste this in there and press Enter: Repair-WindowsImage -Online -RestoreHealth

1:59 AM

Just the part after the :

2:01 AM

This will take a minute. Restart when it's done.

TenderSausage

This will take a minute. Restart when it's done.

is that the end

Yep

kk restarting

TenderSausage

Yep

windows said NOPPPPEEEE

2:05 AM

lol

we need to see if the Windows Update service is still missing

we tried

We're not quite done

2:06 AM

This one was multi-part

lol aight

Let's check services real quick

2:06 AM

Type services in the search bar (edited)

2:07 AM

We're looking for the Windows Update service

i dont have that

2:08 AM

I have the medic service tho

That's why you can't update

TenderSausage

That's why you can't update

how do i get it lol

Reinstall Windows

2:09 AM

At least we confirmed that it's necessary

OH

2:09 AM

haha

2:09 AM

well thank you!!! @TenderSausage

Export your OBS Profile and save it somewhere safe, like a thumb drive or Cloud storage

2:12 AM

Same thing with Scene Collection @TITANIA (edited)

TenderSausage

Same thing with Scene Collection @TITANIA (edited)

oh bless. I was literally saving every single link from there

2:26 AM

thank youuuu

my stream is always really choppy even with a consistent 60 fps (although it does get more choppy at lower frame rates). anybody know why this could be happening? im on streamlabs obs btw

Folks, is there a way to offline render a video on OBS?

2:48 PM

Like throw a media file into a specific scene layout and then just have OBS render the whole thing instead of recording it all over again...

TITANIA

oh bless. I was literally saving every single link from there

Make sure you copy all the files that you're using in your scene.

2:51 PM

Otherwise, you'd'just get black screens.

@Joey Are you asking if you can play a media file within a scene? The answer to that is yes.

3:46 PM

To do it offline, you'll need a local copy of the file you wish you play

3:47 PM

I don't exactly understand what you mean by "render". If you want to incorporate a video file in a scene and record a new version, just start recording in OBS with your new scene.

@jacc and cheese There are a ton of reasons why you could be chopping. Here are some questions to start with: 1. What is your CPU, RAM, and GPU? 2. Is this a single-PC setup, or multi-PC? 3. What is your internet service's rated speed? 4. Please post screenshots of your "Video" settings screens from SLOBS. 5. Please post a screenshot of your "Output" settings with "Advanced" mode. 6. Is the choppiness in all games, or specific games?

Hey everyone, is there a way to have an audio clip on stream deck sync up (no delay)? I wanna be able to bop with it as I hear it, and have the audio and video be in sync in stream and vod later on. I have done this and there’s a little delay on the vod, not sure if it’s the case as I was live tho. Hope I made sense. haha. Thank you in advance ❤️

hi everyone, on the advice of my roommate (who is a professional voice actor), I just bought a focusrite scarlett solo to plug my SM58 into for better stream audio, but the damn thing gave me all sorts of trouble (including multiple crashes/reboots), and my win10 system only briefly recognized it and had it actually work correctly, then later it wouldn't even recognize it again. I've looked into several alternatives (presonus, behringer, m audio, etc), and the reviews on amazon suggest that all of them have some sort of driver/compatibility issues, apparently windows 10 and ryzen CPUs are known for compatibility issues with USB audio interfaces? wondering if anyone can help me. I had been borrowing roomie's AT2020 usb mic for streams but he needed it back, and that thing was literally plug and play and I'm frustrated that the 'better' option has been a massive p.i.t.a and doesn't even work. I might just say eff it and buy my own AT2020 because at least I know it works, even if it catches more ambient noise.

@LaceArt Do you have Focusrite Control installed?

3:59 PM

https://fael-downloads-prod.focusrite.com/customer/prod/s3fs-public/downloads/Focusrite%20Control%20-%203.6.0.1822.exe

4:00 PM

This is the latest version with the most up-to-date drivers available. The issue you're describing sounds like it was on older processors, before Ryzen, but who knows. At any rate, they have addressed some AMD-specific issues in this driver version. There is a line in the Release Notes: https://fael-downloads-prod.focusrite.com/customer/prod/s3fs-public/downloads/Focusrite%20Control%203.6.0%20-%20Release%20Notes.pdf

4:03 PM

@LaceArt The first thing I would do is check that you have it plugged into a USB 2.0 port. Focusrite Scarlett devices are notorious for having issues when plugged into high-speed USB 3.x ports. If you look into the USB port on your computer, the center plastic part of the port should be black. If it's blue, green, red, or any other color but black, it's probably USB 3.x. (edited)

TenderSausage

This is the latest version with the most up-to-date drivers available. The issue you're describing sounds like it was on older processors, before Ryzen, but who knows. At any rate, they have addressed some AMD-specific issues in this driver version. There is a line in the Release Notes: https://fael-downloads-prod.focusrite.com/customer/prod/s3fs-public/downloads/Focusrite%20Control%203.6.0%20-%20Release%20Notes.pdf

I did download the newest version of the software (and even downloading and installing the firmware update was a very touch and go process). I think the interface only actually got recognized by windows when plugged into a 3.0 port, I did try plugging it into basically every different port on the back of my tower and only one ever worked (but now doesn't again). I do have a ryzen cpu. i'm currently waiting to receive a powered USB hub that I ordered, I'm going to try and offload as much onto that as I can so that most of my USB ports on my actual tower are free/clear, which will hopefully help with this device, but no guarantee. I have a lot of different software installed on here and I think a fresh clean install/start from scratch wouldn't be a bad idea but that is also going to be a huge pain in the arse (and may not necessarily fix certain issues)

FWIW, I don't think a powered hub will be any better than a connection direct to the tower, but powered hubs are nice to have anyway.

@TenderSausage the powered hub is for everything else (I have multiple mice, an external harddrive, a USB powered ring light, a webcam, an el gato video capture device, etc)

So, one thing to note

6:12 PM

Any device that's going to be consuming a large amount of bandwidth should be directly connected

6:12 PM

So your Elgato capture card, the hard drive, and your Scarlett

6:12 PM

The rest can be on a hub

6:13 PM

You might want to keep the webcam on its own port, too

I will have to experiment with unplugging as much as I can and re-introducing things carefully. though currently the external hard drive is connected through a non-powered hub

Does it have its own AC Power?

I believe so

That's fine, then

6:14 PM

A cheap option, if possible, is adding more header-based USB ports on the motherboard

6:15 PM

Look to see if you have any spare headers for USB2 or USB3 ports

6:15 PM

FOR USB 2.0 PORTS: $8.33 - https://www.amazon.com/gp/product/B06XCVSPZ1/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 (edited)

6:15 PM

FOR USB 3.x PORTS: $9.29 - https://www.amazon.com/gp/product/B01KJPUI5W/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 (edited)

6:17 PM

@LaceArt I would recommend expanding on the motherboard's capabilities first, then incorporating hubs as needed (sparingly).

@TenderSausage managed to get my roommate to help me get it working, but it still ended up taking at least another half hour and re-installing the special software twice more. still have to test it in obs but fingers crossed it stays working!

1

well howdy doo there good streaming people

8:10 AM

of the interwebs

8:10 AM

i have like uhh 2-3 questions, if i may

8:12 AM

1. how do i get an xlr mic to work in OBS? I can record in Audition with it just fine via a UAD mixer, but it doesn't show up on there. Voicebanana or whatever I've tried but it was pretty wonky and messed up my sound drivers after a while 2. what music is okay to play on twitch? Is game music okay, generally? Soundtracks? What happens if I play copyrighted music while I stream but do nothing with the VOD?

8:12 AM

uhhh i had another one but i think thats it for now

@dorkasaurus_rex I think I can answer at least a couple of those (others can correct me if I'm wrong) 2)you're generally best to stay away from copywritten music, but my understanding is that it will just mute that section of the video in the after-stream playback (voice, game audio, everything), and if you try to upload the video to youtube later, they tend to just mute the entire video if there's any copyright detected. game music is fine yes, game soundtracks I would think if it's the game you're actually playing (but like a movie sound track no). and if you play the music in the background REALLY low (like barely audible), you can often get away with that. I've done that on youtube. it's better than pure silence but not 'taking advantage'

do i risk anything by just straight up playing copyrighted music on my actual stream itself

11:14 AM

other than muted vods

dorkasaurus_rex

do i risk anything by just straight up playing copyrighted music on my actual stream itself

that I don't know, I'm pretty new to it myself. I know my ex used to do that a lot and she doesn't seem to have gotten any copyright strikes (that I know of)

I mean you could get banned, if enough DMCA claims are received and I guess technically the record label could sue you?

2:14 PM

But I don't think I've heard of that happening

It's unlikely that you will have anything but muted VODs, @dorkasaurus_rex. I agree with that @Chorazin said.

4:07 PM

For your XLR mic, we'll have to see how your system is recognizing the input device. What type of UAD are you using?

Hello, my friend who recently streaming has been having an issue where no matter what she does when she runs a game her stream goes to poop. This is due to GPU and CPU giving almost 100% to games, is there any way to make it so OBS has more priority than the games so that the streams run well?

11:13 PM

Things like Friday Night Dunkin and Minecraft run fine, but as soon as it's a harder to run title such as monster hunter or shadow of the tomb raider it all goes downhill

11:14 PM

As in chat doesn't update, camera starts to lag, and more issues

11:14 PM

If you have any tips I would love to hear them

@Bee You can set the priority of your OBS instance to be higher than the game by elevating it in Advanced Settings

11:41 PM

I would recommend using "Above Normal" to start, and use "High" if it doesn't work.

omg that's actually perfect I'll definitely tell them to try this, thank you so much

No worries!

It has been tried, and it did not have any affect

12:37 AM

There is something telling the computer to ignore everything else and to only focus on the game but idk what it would be

@Bee Could you tell us a little more about the machine? CPU, GPU, RAM, etc? (edited)

TenderSausage

@Bee Could you tell us a little more about the machine? CPU, GPU, RAM, etc? (edited)

Ryzen 5 5600x, 3070, 16gb 3600 ram

1:02 AM

OBS is running off the SSD while the games run off a separate disk drive

1:02 AM

Uhhh

1:03 AM

Ryzen 7 3700x*

@Bee Could you please provide the following? 1. Screenshot of your "Video" settings screens from OBS. 2. Screenshot of your "Output" settings with "Advanced" mode.

TenderSausage

@Bee Could you please provide the following? 1. Screenshot of your "Video" settings screens from OBS. 2. Screenshot of your "Output" settings with "Advanced" mode.

1:13 AM

@Bee Could you also get a current log for me? It can be found by going to Help -> Log Files -> View Current Log

@TenderSausage How did your tests of those webcams go, BTW?

This thing is garbo

Which one? LOL

Not even close to the StreamCam, in any way

Well, at least it's an easy return

Chorazin

Which one? LOL

The Papalook PA930

5:23 PM

I'll keep it. It makes my MS Teams life a lot easier instead of routing through OBS Virtual Webcam

5:24 PM

I'll run the a6400/Kiyo Pro/C922 on stream, and use this guy for non-critical stuff.

How are you liking the Kiyo Pro? It's good quality but I need to manually reset it to Wide before every stream (edited)

I really like it. I like the design and feel of it, I like the fact that it uses a Sony sensor and has the STARVIS low-light tech built in

5:27 PM

It certainly doesn't burden my computer as bad as the Logitech C922, but to be fair, NOTHING uses bandwidth like the C922

5:27 PM

I think it's the best ~$200 camera there is, frankly

5:27 PM

That's kind of saying something

5:29 PM

There's a lot of articles around the web talking about how it should have been 4K to compete at that price point, but that's a load of shit.

5:29 PM

Just because the Brio is 4K doesn't make it a good webcam

5:30 PM

What I see here is a POC of using some professional-level tech in the pro-sumer webcam space, and my guess is they release a Kiyo 4K sometime next year. (edited)

5:31 PM

I will say that, even with STARVIS and HDR, it probably should still have a ring light to really be a Kiyo webcam.

I get that, but I'm glad it didn't since I wouldn't ever use it

5:32 PM

lol

That's a fair point. I only have the one Key Light Air, and a second isn't an unreasonable puyrchase

5:33 PM

I have mine in a very similar setup, but behind my a6400. They kiyo pro is my alt cam

5:33 PM

I'd pay $249 for a Kiyo Pro LED

The other one is off to my right on low, now that I have a wall of Nanoleafs they kinda light me like it did, just in purple! hah (edited)

I need to get some of those... They do a good job of upping the light floor

5:34 PM

My key is just a little too harsh

5:37 PM

@Chorazin What's your opinion on the Nanoleaf lights? Are they easy to use with the Stream Deck?

5:37 PM

I hate my current RGB lights

TenderSausage

@Chorazin What's your opinion on the Nanoleaf lights? Are they easy to use with the Stream Deck?

They work with Stream Deck well enough, on/off and brightness all works well

Did you get a starter kit, or put it together yourself?

I got a starter kit if the big triangles, and then a add one of the smaller ones

I'm looking at the Canvas line

5:41 PM

I just like squares, I guess

That does look pretty damn good

And you can download tons of pre-made color patterns, it's really neat (edited)

I got a key light air now

1

TheMadVari

I got a key light air now

I really like mine. How are you liking it so far?

It fits my needs perfectly

6:33 PM

I blinded myself when I first plugged it in but it keeps me lit up and makes my green screen stay all the same shade so no like tearing or fuzz

Nice. I did the same thing. I honestly don't know who uses it above 50%.

6:34 PM

I run it at 10%, but it's only about 2.5' away from my face

It’s on the corner of my desk and I didn’t actually look for the configs of it yet, I actually forgot to do that cause I had to leave right after setup

6:35 PM

Thanks for reminding me

1

The Control Center phone app is nice

6:36 PM

I control mine with a Stream Deck, which is awesome

I didn’t even think about that

6:38 PM

I spent so much of my tax return to buy new equipment so I’m learning it all at once lol

Nice!

Yeah makes it fun

It's either the most fun or most frustrating phase

6:40 PM

Some people are really good at drinking from a firehose

6:40 PM

I find it fun just cause I enjoy streaming so the thought of improvement makes me happy

I envy you guys, because I just geek on the hardware and don't really stream that much.

I think in total I bought a green screen, GoXLR, Streamdeck, sm7b mic and cables

I do a lot more behind-the-scenes stuff

That’s fair

I could, I just don't, and don't have a good reason for why not (edited)

I got friends that do the same thing

@Chorazin Have you ever noticed banding with your Kiyo Pro and the Nanoleaf? I just read a review that said "Oddly, it caused very noticeable banding across my Nanoleaf panels which none of my other cameras have ever displayed."

I use a Chroma Key filter so lights look like shit no matter what

8:19 PM

but i suspect it would be due to how the Kiyo Pro's HDR effect works, by taking a 60FPS video and kinda doubling the frame data so it's actually 30FPS. It's weird and interesting.

Hello everyone! Does anyone know how to add google chrome as a source on OBS? Basically I want to show something on chrome but I don't want the full window on stream. When I move the sizer, I want it to get cropped and not resized. Also, if I scroll on chrome, I want the image on OBS to also go along with it. Is this possible? I kinda remember seeing someone's stream being able to do something similar. Thank you! ❤️ P.S. I have tried adding browser source and window but they dont seem to achieve the thing I want.

@TITANIA Add your Browser source, and then when you want to crop in-scene, hold ALT and drag.

TenderSausage

@TITANIA Add your Browser source, and then when you want to crop in-scene, hold ALT and drag.

youre the best

TITANIA

youre the best

Awww... I do what I can.

TenderSausage

@Bee Could you also get a current log for me? It can be found by going to Help -> Log Files -> View Current Log

2021-04-29_14-58-12.txt

137.18 KB

12:40 AM

2021-04-30_18-44-14.txt

169.35 KB

12:40 AM

2021-04-30_20-27-30.txt

64.24 KB

12:40 AM

2021-04-29_00-06-16.txt

56.89 KB

12:40 AM

I hope this is what you were taling about>

@Bee Is your friend running their monitor at 1440?

TenderSausage

@Bee Is your friend running their monitor at 1440?

Yes it should be

Then your base resolution is 1440

1:00 AM

not 1080

okay they did that

The big thing I see in the log is a failing WASAPI source

1:01 AM

I'm looking into it now

im confused by those words even after looking them up

1:03 AM

just a recurring error that shouldn't be there

1:05 AM

It looks like there's a source without a name stuck in the scene or something...

@Bee Is your friend using a plugin for slide transitions, like StreamFX? (edited)

Also, could you send a screenshot of the Audio settings screen, please?

Hey all! I tried to set up the alert that would have a dancing gif show up on screen if anyone subscribes, but I’ve never seen it show up. I have the Alertbox on the list of sources. Is this maybe just a premium feature?

When I click on Settings for Alertbox and do a Test Widgets, Donation it seems to show up. What I really need is a test user who will Subscribe on stream to see if it's working...

@alonewolf42 This is in SLOBS, correct?

TenderSausage

@alonewolf42 This is in SLOBS, correct?

Sorry, yes, in SLOBS.

@alonewolf42 Have you recieved a sub and the alert didn't trigger? Or are you asking for subs?

@TenderSausage I've had a few ppl say they subscribed and nothing popped up. I wasn't acting for subs though, I meant more "I should create a test user who will Subscribe" so I know 100% if it's working or not.

That would be a way to test it

I know YT doesn't like ppl who sub & unsub, that's why I was trying to figure out if I did something wrong in settings first..

6:10 PM

Or, if it's just a premium feature.

Wait... I think I misunderstood what you're asking. You're trying to make the alert trigger when someone subs on YouTube?

Yes... Isn't this how it works?

I assumed you were using Twitch

This is what Donation widget test looks like

TenderSausage

I assumed you were using Twitch

Oh, it only works for Twitch?

It works based on the trigger it recieves

6:14 PM

Depending on how you have it set up, yeah, it's probably set up just for Twitch alerts

6:14 PM

A sub on YT is not the same thing as a sub on Twitch

Oh okay. I haven't tried Twitch yet, just YouTube atm. There's no way to have Cloudbot or Nightbot trigger the alert?

Here is the support article for using Alertbox with YouTube: https://streamlabs.com/content-hub/post/how-to-live-stream-on-youtube1

How to Live Stream on YouTube

Adding and Customizing Alerts

6:31 PM

As long as it's configured according to that, it should be working

6:32 PM

If you're logged in to SLOBS with your YouTube account, it should associate the alerts for you

TenderSausage

Here is the support article for using Alertbox with YouTube: https://streamlabs.com/content-hub/post/how-to-live-stream-on-youtube1

Thank you for the article! I had to run out for a bit, I will go through it & make sure I set it up right

TenderSausage

For your XLR mic, we'll have to see how your system is recognizing the input device. What type of UAD are you using?

Apollo Twin USB

11:01 PM

ALSO

11:01 PM

does anyone use a Canon DSLR for their stream?

11:01 PM

I wanna swap my 5D MK4 for my 6dMK2 using the Canon EOS webcam utility

11:02 PM

I currently use the El Gato Camlink 4k for my 5dmk4 to make it a webcam

11:02 PM

but I'd rather use my 5dmk4 as a camera camera and use my 6dmk2 to stream

11:02 PM

but I'm unsure if there's any downsides to the Canon EOS Webcam utility vs the El Gato Camlink

11:02 PM

I would LOVE if anyone had any solution for my audio mixer (UAD Apollo Twin USB) to be recognized without using Voiceemeter Ebanana or whatever that thing is called

@dorkasaurus_rex On the UAD, do you have the latest software installed? There are a couple of resolved issues with the Twin USB that might be of interest.

Wait really? Lemme check if I do

Also, I wouldn't recommend the EOS utility over the Camlink

1:20 AM

https://www.uaudio.com/uad/downloads

UAD & LUNA Downloads

ANALOG SOUND AT THE SPEED OF LIGHT. LUNA transforms Apollo interfaces into the most inspiring and fully‑integrated Mac‑based recording systems on the planet.

Lemme check this out

I used the EOS Utility with my 60D and it works fine, but the Camlink works way better with any clean output source than over USB

Can you define "better?"

I had framerate issues with the EOS utility where it would hover between 18 and 21fps

1:22 AM

With clean HDMI out to the Camlink, I get the true output of the HDMI

1:23 AM

I'll be honest and state that the 60D isn't a supported model, so I used the 80D software

1:23 AM

And, to be fair, with a more modern mirrorless Canon camera, it's probably a different experience

Hmm I'll try it with the eos utility

The EOS utility is free, so it's worth a shot

Just would rather use my cheaper body as a webcam you know

If you already have the Camlink, I don't see a whole lot of upside to using the EOS utility other than some config stuff

1:24 AM

ASIDE from using the camera elsewhere

1:24 AM

that's a valid reason

TenderSausage

@dorkasaurus_rex On the UAD, do you have the latest software installed? There are a couple of resolved issues with the Twin USB that might be of interest.

so if you install the newest software, I can just add it as a source to OBS and it works now??

You should be able to use it as an input device, yes

4:48 AM

as far as I know

4:51 AM

it shows up like this

4:51 AM

the third one

4:51 AM

the bottom one (the xlr mic) is stotally static

4:51 AM

the middle one is my webcam mic

4:58 AM

it shows up in windows but not in obs (the levels)

@dorkasaurus_rex Did you label it Neumann?

4:55 PM

Neumann mics are not cheap

4:56 PM

If you're hearing a lot of static, it could be a couple of things, such as gain set too high

TenderSausage

If you're logged in to SLOBS with your YouTube account, it should associate the alerts for you

Hey, I went through that article and still can't seem to get it working. I'm looking on the Analytics dashboard & it shows a few ppl subbed during a video on Sunday night. I can also hit the Refresh button and their name shows up in the StreamLabs preview.

5:46 AM

When I go to Alert Box Settings, Subscribers, it shows Alerts is Enabled. The rest of the settings are default except I changed Zombie Run into Colour Yoshi.

alonewolf42

Hey, I went through that article and still can't seem to get it working. I'm looking on the Analytics dashboard & it shows a few ppl subbed during a video on Sunday night. I can also hit the Refresh button and their name shows up in the StreamLabs preview.

During a video you uploaded or during a stream you were doing live?

1

Is there a channel I can share a non-twitch clip? (TikTok). I started making TikToks of some of my gameplay but I don’t want to share it if I shouldn’t on this discord

Chorazin

During a video you uploaded or during a stream you were doing live?

I know they subscribed during the stream, because at the end YouTube gives a little card in the advanced menu that shows stats like that.

3:23 PM

The Alertbox has a sound but I didn’t hear anything. & it’s top layer so image should always be visible.

crankymrsspanky

Is there a channel I can share a non-twitch clip? (TikTok). I started making TikToks of some of my gameplay but I don’t want to share it if I shouldn’t on this discord

I don't think anyone would be mad if you posted that in #clips-and-vods

1

alonewolf42

The Alertbox has a sound but I didn’t hear anything. & it’s top layer so image should always be visible.

Are you Monitoring the Alert in SLOBS/OBS? (edited)

1

Chorazin

I don't think anyone would be mad if you posted that in #clips-and-vods

Alright thank you!

Chorazin

Are you Monitoring the Alert in SLOBS/OBS? (edited)

I’m not sure; how can I check this?

Right above Mixer I am showing the visible Pause button. Does this mean I’m paused, or it’s giving me the option to pause?

Screenshot please

1

Chorazin

Screenshot please

When I hover over it says "Pause Alert Queue"

4:11 PM

I'm using this article. I've gone through all the steps up until "Other Solutions", where it's suggesting to delete the source, or trying relinking the account: https://streamlabs.com/content-hub/post/alertswidget-troubleshooting

Alerts/Widget Troubleshooting

There are various reasons that your alerts/widgets could not be working. A widget is a source type that you can add to your stream to help make...

alonewolf42

When I hover over it says "Pause Alert Queue"

Until you click that, it will keep running. You’re not currently paused

1

4:25 PM

Click the little gear under Alertbox and make sure it’s set to Output and Monitor

Chorazin

Click the little gear under Alertbox and make sure it’s set to Output and Monitor

Alertbox is on Monitor Only (mute output). I can switch it to Output & Monitor, but I don't understand the Setting?

Ok.: Monitor Only (Mute Output) means only you hear it, not Stream. Output and Monitor means both hear it. (edited)

1

Chorazin

Ok.: Monitor Only (Mute Output) means only you hear it, not Stream. Output and Monitor means both hear it. (edited)

Definitely didn't see it. I don't remember hearing it, but maybe I missed it. But Output and Monitor means both will hear it and see it?

That doesn't do anything with your visuals, that's just audio

1

Chorazin

That doesn't do anything with your visuals, that's just audio

IDK if this matters, but I have a Raspberry Pi running Pihole on the network. It's supposed to be blocking tracking software and adware.... could it be blocking the alert from reaching my PC, so SLOBS never gets the message to run the alert?

That could be doing it

1

5:50 PM

what happens when you test the alert?

I read something about Antivirus, and I only have basic Windows setup, but maybe the RP is affecting.

Chorazin

what happens when you test the alert?

Testing it works fine

Well then you should be good

1

6:07 PM

You probably just missed the alert. I always keep my eye on chat and alerts so I don't miss anything if I don't get the sound que

Chorazin

You probably just missed the alert. I always keep my eye on chat and alerts so I don't miss anything if I don't get the sound que

Do I need to approve the icon popping up in the stream, or it should do it automatically? I know the Minifeed has a refresh button, do I click that every time somebody subscribes?

alonewolf42

Do I need to approve the icon popping up in the stream, or it should do it automatically? I know the Minifeed has a refresh button, do I click that every time somebody subscribes?

No, it should just do it automatically

1

Chorazin

No, it should just do it automatically

Okay, I'll disable RP, use these changes and test again tonight. And, um, hope I get a new subscriber so I can see if it works!

8:32 AM

I didn't get any alerts again, and took this screenshot right after finishing a live streaming. The window in the middle, YouTube is telling me I got 7 new Subscribers during stream. But SLOBS in the left is saying my last subscriber was 5 days ago. Is there a way to get SLOBS updating, in real time?

Also I disabled Raspberry Pi, so I don’t think that was problem.

https://twitter.com/TenderSausage/status/1391435960005500929

TenderSausage (@TenderSausage)

@newegg, tell @ABSGamingPC gotta take the f***in' plastic off the cooler first, bud. 10850K with CPU over temp issues solved after correcting shoddy installation. Also, plug the pump into a pump header next time.

Youre jokinn

Yiiiiiiikes

Hey @alonewolf42, I wish I knew how to help you with that issue. I'm going to do some testing of my own and see what I can come up with.

Hi all, i'm trying to do some mixed reality video in beat saber, i use 80fps since my pc can't handle more with index valve headset or it start to lag a bit (even if i have a 2080s). i use to record my videos with LIV and OBS from a 1080/60fps usb webcam. But everytime beat saber shows more than a certain amount of boxes to be cut, the framerate of the valve index drops to 30-40 fps and lose my movements for a bit counting missed boxes also if i clearly cut them. My question is: how to record my session without asking too much to my pc to avoid framerates drops? have i to use a capture card? have i to buy a different cam? or use a hdmi cam with an usb capture card? if that, is there someone who knows the differences between ELGATO hdmi to usb capture card and the cheapers others? or more i'm watching to the wrong solutions and my problem is somewhere else? [I7-9900 - Thermaltake 32GB 3200mhz - MB ASUS maximus XI - 2x SSD NVME 980 PRO 2TB - 1x SSD 2TB - ASUS 2080S - CPU WATER COOLING COOLER MASTER - 6x 200mm TERMALTAKE FANS in an open cabinet]

@Assamestar we can probably help you out. There’s a bit to unpack from your message.

12:16 AM

One thing that helps is to understand your OBS setup. I can look over a recent log and get a pretty good idea of what you have going on.

12:21 AM

Could you send over a log file? On your computer, navigate to C:\Users\ <Your_username>\AppData\Roaming\OBS\logs and post it here.

@TenderSausage LIV support has sent me some info to follow...the problem was that i used to record in mp4 directly. They suggested to try with NCVsomething

wich make working the NVIDIA GPUs instead of pc’s CPU. It works greatly

....Anyway many many thanks for your availability to help me, really appreciated

Assamestar

@TenderSausage LIV support has sent me some info to follow...the problem was that i used to record in mp4 directly. They suggested to try with NCVsomething

wich make working the NVIDIA GPUs instead of pc’s CPU. It works greatly

....Anyway many many thanks for your availability to help me, really appreciated

No worries, I’ll be around if you have any other questions

TenderSausage

Could you send over a log file? On your computer, navigate to C:\Users\ <Your_username>\AppData\Roaming\OBS\logs and post it here.

Just stopped working..this is the log

2021-05-13_19-16-37.txt

8.76 KB

@Assamestar I've read over the log and see a couple things to change, but if you could elaborate on "Just stopped working", that would be helpful. 1. Update Windows to 21H1. 2. Run OBS as an Administrator. 3. There is an issue with the M9 Pro camera. I suspect drivers. I'd remove this device while troubleshooting. 4. You're recording to MP4 still. I'd recommend using MKV and muxing to MP4 when you're done.

@TenderSausage 1. don't know why but 20H1 is the latest i can upgrade to! unexplicable! 2. done 3. this is the camera i use to do the mixed reality, if i remove it, i can't go ahead...this is why i asked if there was betters ways to use cameras instead of an usb cam 4. i was thinking about it... i'll do as soon as i find a good and free muxer app

Thanks and thanks again for your help. Discord is a great place because of people like you

OBS can mix the files

10:28 PM

Just go to File - Remux files

@Assamestar You might have to go to 20H1 before you can upgrade further, I can't remember off the top of my head.

10:52 PM

Regarding your camera, can you tell me more about it? I see "M9 Pro" but I don't have a MFG.

Hello, so I have a really odd request for streaming. So I'm actually mute so I have the very ambitious goal of being able to stream while mute using a text to speech device. My biggest thing is if there is a program or app or something I can use to type and play the audio outloud without too much work. I hope that's something you guys might know about

@MissLacuna There should be a way to use the Google API's accessibility reader to do this. I'll look around and see what I can find.

I would really appreciate that!

I know for sure you can have a Google Doc read via "Turn on Screen Reader Support"

12:11 AM

You could then just use a window capture. That'd be a quick and dirty way to make it happen.

12:12 AM

and just like alt tab and type on that screen?

Yeah, something like that

12:13 AM

I'll keep looking for a better option, but this should work

12:14 AM

I know there are some TTS tools out there, I just don't remember them ATM

Im just trying to make it as smooth as possible so I can make up for my lack of speech and communicate with the audience still

12:15 AM

I appreciate the help a lot (edited)

No worries, glad to help

12:16 AM

I'll let you know what I find

Hello I'm new here :3 just wanted to know if getting an elgato hd60 for single pc streaming is worth it as a means to take strain off the GPU? (edited)

4:22 AM

I have a 3070 rtx but it seems playing and streaming certain games at high frames is stressing out the gpu

4:27 AM

And would I still be able to run the capture through stream labs?

@TenderSausage Hello, do you remember i said my pc won't go over 80mhz on valve index or it start to lag?

5:08 PM

[I7-9700 - Thermaltake 32GB 3200mhz - MB ASUS maximus XI - 2x SSD NVME 980 PRO 2TB - 1x SSD 2TB - ASUS 2080S - CPU WATER COOLING COOLER MASTER - 6x 200mm THERMALTAKE FANS in an open cabinet]

5:10 PM

i had a 750w PSU, today i read that someone with similar pc suggest to use minimum 850w PSU.

5:14 PM

He said that he recognize the problem when he heard a sound like little electrical buzz from PSU only when activating steamVR, then...when he turned to a 850w PSU, the "buzz" never appears again and SteamVR begin to run at 144hz at max detail in games without struggeling...

5:15 PM

what do you thing about it? maybe it could be the same issue i have? do you suggest to change PSU in a system like mine?

I suppose it's possible that you're at max power, but I think it would manifest differently, like devices just randomly turning off.

4:11 AM

I'm not aware of a GPU throttling like that.

4:12 AM

It's possible you have a bad power supply, especially if you hear it whining.

Hey, is this the right place to ask why something doesn't work on my stream?

2:33 PM

I'm using streamlabs obs and I can't use hotkeys to switch between scenes when I open the game I want to stream. Any ideas why that is?

@Full legal name Which keys are you assigning, and which game?

3:34 PM

If the game has an existing keybind to that, or if it's a system command by default, it may not work

Genshin impact. I used numbers. The keys I used are free.

Numbers above the alphabet, or the Num pad?

Num pad

Is Num lock on/off?

I'm not THAT stupid. XD

I gotta ask the basic questions

3:35 PM

I get it.

Can you take a screenshot of the keybinds you have assigned in SLOBS? (edited)

Give me a sec.

3:37 PM

3:38 PM

Well, those look right

It works perfectly. Until I turn on the game that is.

What source type are you using for Genshin Impact?

3:41 PM

Game Capture?

Display

Are you running Genshin Impact in Fullscreen mode, or Windowed?

Fullscreen

Try running Windowed

3:42 PM

My guess is that it's an issue with process priority

3:42 PM

or screen access

3:43 PM

If you try that and it works, we can keep exploring down that route

I'm not sure how.

When I open it automatically switches to fullscreen.

Ah, right.

When you get in the game, choose the same resolution, but use the option that says Windowed

Ok