r/streaming - 🔧│tech-support-archive

.

* * * * * * * * * * * *

KNOWN ISSUES WITH OBS/ELGATO/OTHERS AND NEW MACBOOK WITH M1 CHIP If you've recently purchased a new MacBook with the M1 chip in it, there are many known issues with OBS, Elgato devices, and other streaming hardware and software. It will get fixed eventually. If you're having issues with something, feel free to bring it up here, but there may not be an immediate fix available, so please be patient. IF YOU ARE CONSIDERING A MACBOOK FOR STREAMING: Please wait, or make sure you have an Intel i5 or greater? Macbooks are fantastic for content creation softwares like ProTools/Premier/Final Cut, but have lagged behind PC substantially in streaming due to recent hardware changes outpacing software updates. Until these changes happen to better support the M1 chip, it's hard to recommend the new MacBook for streaming. An Intel-based Macbook still works fine, but I recommend at least an i5 quad-core for streaming purposes.

* * * * * * * * * * * *

(edited)

Anyone have any suggestions on a pc. Looking to build my own. I’ll use it for streaming and also video editing and music production.

@Gre Be happy to help with recommendations. Do you have any ideas to start off with?

@TenderSausage ngl not really. Like I have only watched videos of how to build it but the parts and all that I’m not sure what I would need

Mind if I PM you to keep the channel clean?

@TenderSausage yeah sure

Does anyone know how to download vods in high quality?

4:04 AM

When I download them there's some quality loss

@Ulti I would recommend saving a high-quality local copy when streaming if you would like any control over the quality of your VODs.

4:25 AM

For example, I stream to Twitch at 6Mbps, but save a local copy at 16Mbps.

Hmm cool, but a bit annoying

9:07 AM

It seems like the quality when playing it back on twitch is much higher than the download quality

Regardless of the perceived quality difference, saving locally is the best way to ensure quality.

Hi everyone - my job is working on a livestreamed concert, but with multiple participants from around the US. We'd like to try and have it go through one streaming output. Has anyone attempted something like this, and if so, how?

VPN with NDI is what I’ve done in the past, works well. @Dylan (edited)

TenderSausage

VPN with NDI is what I’ve done in the past, works well. @Dylan (edited)

NDI? I'm not sure what that is.

@Dylan https://ndi.tv/about-ndi/

About NDI - Network Device Interface

Easily transition to video over IP with NDI, Network Device Interface technology, and ready-to-use software enabling interconnected production workflows.

1:24 PM

They offer a suite of tools for free (NDI Tools)

Interesting

Would someone be able to provide some assistance?

Question regarding Xbox series x and overlays So right now I have the new Xbox series X... I am trying to stream twitch with my elgato and MacBook Air. My streams are pretty laggy and the FPS are bad. I’ve read that it may be the laptop not having enough power.... Now I have streamed twitch directly through my Xbox but it doesn’t have any of the overlays. Is it possible to transfer my streamlabs overlays to the twitch site and use them directly from my Xbox? Thanks

@Rrizzle No,. I don't believe so. And regarding your MBA, you are probably right about the power. I believe the minimum for any Elgato 60FPS product is a quad-core i5 MacBook Pro or better.

Thanks

Hey guys I have a question for the more knowledgeable, depending on what game I play I am having frame drops. Could this be a CPU or GPU issue? Just trying to figure out so I can stream different content. Thanks in advance

@Acoustic Introvert Could you provide some examples, like a video of what's going on?

@TenderSausage its just frames drops in the stream itself not on my side. i dont really know how else to explain it. like its fine on my side but its choppy and messed up on stream. its not always like this its just occasionally

What GPU do you have?

10:28 PM

GPU and CPU

I have a similar question. I’m using a GeForce evga rtc 2060 with the driver installed with an AMD Ryzen 7 3800x 8 core processor. I’m using stream labs with the Output encoder on hardware nvenc (new), cbr rate control, 6000 bitrate at 2 key frame interval, preset on performance with profile set to high. GPU at 0 and max b-frames at 2

@Kaver749 have you tried switching to OBS? I used streamlabs for a long while and was having issues. Uninstalled SLOBS and now it runs like a dream

I used it at first but I’ve upgraded majorly since, so I’ll try it. I don’t think my wifi is the issue since upload speed is pretty good.

@Kaver749 and @Acoustic Introvert Please take a look at https://inspector.twitch.tv and we can see if it's network or PC-based (edited)

1:56 AM

There are graphs for your recent streams that will tell us if the stream itself was stable but was losing frames due to low bitrate or something else

@TenderSausage thank you. I’ll run this when I get home

so it seems to be network based. im on wifi. ethernet is stronger, i know, but i gotta arrange having my cord trace into my room.

@Kaver749 Can you send a picture of your stream graph?

Hi guys, I started streaming after a pause. I stream on facebook in 720p (that's maximum) with NVENC new codec. Everything runs smoothly until I start playing League of Legends, where during fights the quality drops significantly. It looks terrible and stutters, but I don't have any fps drops in streamlabs. I have r5 3600 and rtx 2060 super. Had 6000 bitrate. Settings are cbr, quality, profile high, psycho visual tuning, and b-frame 2. My upload is 50mbpshttps://testmy.net/db/2ScLxVn2Y Any help, please? (edited)

I will run it later but im pretty sure its on my gpu/cpu side

Would it be possible to stream at 1080p using a r5 3600 and a rx 5700?

@TaqPCR Yes (edited)

11:37 PM

@missya Grab a couple stream charts and post them up here. You can find them at https://inspector.twitch.tv

I've been trying to cast my phone screen/audio to PC so i can stream it from there, but i can't cast the audio without also casting the phone's microphone audio, anyone know of a way or app that i can use for Casting?

@blakor Which app are you using now, and on what device?

My phone is a Samsung A20s and i'm streaming it to PC, The apps i've used are LetsView, ApowerMirror and AirDroid @TenderSausage (edited)

@blakor I want to be clear of the end goal. You want to see the device screen, hear the device audio, and see the device's camera, but not hear the device's microphone. Is that correct?

no need for the camera, just audio and screen

I can look at some options and get back to you @blakor. The option I use will not work for you (I use iOS). (edited)

I'd be really thankful if you did that! i spent a good few hours looking but didn't find anything i can use

Ideally you want wireless?

6:03 PM

Or is a tethered option okay?

It's fine if it's by USB

K, I'll get back to you.

thanks

1

what settings should I put for OBS with the r5 3600 and rx 5700 system

@TaqPCR What's your internet speed?

11 Mbps up

9:48 PM

though I'm mostly asking for a friend who wants to stream and has 8 up

Start at 1080p60 at 3500kbps and see how that goes.

(also I'm presonally testing using my 4790 and 5700 to see if a 3600 and 5700 prebuilt will be enough for him)

Increase bitrate until it starts to look choppy (edited)

I'm getting pretty hard tiling when I my screen moves rapidly

9:49 PM

current settings are

What do your stream reports say? https://inspector.twitch.tv

do I have to start the stream up again or?

Nope, it has a history of streams

9:52 PM

If you have a stream you can like... Pick out in and highlight, we can compare that against the graph and see what it looks like

20FPS

yeah I should probably change that

Not great

its set at 20fps

9:53 PM

(I'm not a streamer, I'm just testing so I know nothing)

I'd dial that up to 60 but set the bitrate around 3500 and try it

9:54 PM

leave the rest of your settings the same

60 or 59.94?

60

it might be easiest to see what I'm talking about by https://www.twitch.tv/taqpcr

9:57 PM

yeah thats... much more tiling

All I see is Cooper's Logbook

9:59 PM

Bitrate is consistent, but it looks like you're getting right around 60fps, dipping from time to time. Do you see that while playing?

my problem isn't in game so much as the tiling that happens when ... well anything happens

But you're seeing tiling on your screen, correct?

10:03 PM

I'm not seeing tiling

on my phone screen

I can record how your stream looks and send it to you

10:07 PM

It looks fine as a viewer

really?

on PC

10:07 PM

We're at a bit of a crossroads

I guess its just a matter of opinion

You could try going down to 30fps and then cranking up the bitrate

10:12 PM

but that's essentially where you were, and I didn't see that/

well thanks for the help

Hello, So I am having a problem when I try to stream FiveM with SLOBS. I keep dropping frames in-game as well as on slobs/twitch. I have a I9-9900k with a 1070. With these specs do I use NVENC(new) or x264.

I’d try to go software because you probably have a ton of overhead available with that CPU.

https://gyazo.com/8293c603666b50ed2bdf1fbfd7304fdc

Gyazo

5:53 AM

what settings would I try

Does anyone know of a program that will allow me to use the keyboard on another computer to control obs on my computer? becuase i would like to use another keyboard as like a streamdeck type thing

idkwhyievenhavethis

Does anyone know of a program that will allow me to use the keyboard on another computer to control obs on my computer? becuase i would like to use another keyboard as like a streamdeck type thing

You need a software KVM. Checkout Synergy https://github.com/symless/synergy-core

symless/synergy-core

Open source core of Synergy, the keyboard and mouse sharing tool - symless/synergy-core

@Deleted User What's wrong with those settings there?

no idea im asking if there good

@newchloe18 ah man, you just made my workflow a hundred times better

1

I'm also going to be checking out this KVM. I'd love to get rid of this second KB and mouse

4:34 PM

@Deleted User They seem great to me. I'd give it a shot and see how it goes

hey can someone help me with a problem i am having with obs

@뚱남 What's your issue?

Is this the right channel to ask for help with copyright stuff?

Hi, i have a GeForce MX 150 graphics card and an 8th gen i5 processor and would like to stream on twitch. I use OBS Studio but always have lag issues, idk if its an issue with my resource management (everything going onto one processor) or a hardware issue but i have a card comprable to a streamer that i watch. ty for any help u can provide.

@Vismund_Cygnus what’s your question?

2:33 AM

@LoneRoadWarrior What are you streaming?

Heyy sorry I’m very new to this, still in the process of building gaming PC and buying streaming equipment. I’m just trying to educate myself best I can before I actually get goin

2:35 AM

You can assume I know nothing lol.

2:35 AM

Like I’ve heard conflicting things

2:35 AM

Like say i want to stream mario kart 8. I mean all those characters are obviously copyrighted so how does anyone do it?

https://www.nintendo.co.jp/networkservice_guideline/en/index.html?n

Nintendo Game Content Guidelines for Online Video & Image Sharing P...

Nintendo Game Content Guidelines for Online Video & Image Sharing Platforms

2:54 AM

Start by reading this and let me know if you have any questions.

OK ty will do!! I really appreciate the help

hey guys. i wanted to get back to streaming on sunday and i realized LogiCapture is not working anymore as a webcam. I used to use that option to customize my camera zoom and angles and stuff. did i mess up something or its intended? Software: Streamlabs OBS, LogiCapture

@Pepper Try updating both applications. Logitech Capture should still function; I have it installed and working. (edited)

i'll try to reinstall both of them. I just did update them. Cant find the source for LogiCapture (edited)

its still missing. i checked in OBS and LogiCapture option in my webcam source is grayed out.

Hmmm

TenderSausage

@Dylan https://ndi.tv/about-ndi/

Could I ask you some questions about how this works?

@Dylan sure. I’m headed out to play in the snow with my kids, so I’ll reply when I get back.

TenderSausage

@Dylan sure. I’m headed out to play in the snow with my kids, so I’ll reply when I get back.

Should I ask here or dm you?

@TenderSausage i figured it out, ty anyways

@LoneRoadWarrior Sounds good

10:24 PM

@Dylan Either is fine, but if it's specific a DM might be best to keep the channel clean

Good morning fellas. I just built my dedicated streaming pc. I was very frustrated when learning about Capture cards and how I wouldn't get to use my 1440p 144hz if I didn't spend $$$ on a card that was capable of that passthrough. I don't have the money for those. So of course I was led to tutorials of duplicating my high res/refresh screen to the card. I can get the FPS easy. However there isn't a game giving me the option for 1440, sticking me at 1080p. However windows and other apps clearly run my monitor at the correct resolution.

@DakotahBill That's odd... Which GPU?

@TenderSausage 3070

@TenderSausage I need capture card tech support also

Sorry @Vismund_Cygnus and @DakotahBill, I expected to be home today but had a change in plans. I should be around on the 26th to help with troubleshooting. Thanks for understanding.

Oof OK have a nice holiday!

does anyone have any suggestions on a solid 60 fps webcam

Hey, someone here with a USM Haller desktop table? Unfortunately the table is 2 cm thick but has an additional 5 cm edge, which would be too much for the Elgato Keylight / mount (6cm/2.35in). Is there any workaround for it? Or do I have to use the on desk solution from the multi mount / keylight air?

@Youkker Clamp a thinner piece of wood do your desk, then clamp the Key Light to that.

So a friend of mine is selling her used canon rebel t6, anyone know if it would be good for streaming?

No

3:46 PM

@eternalprimo

3:46 PM

I use a Canon 60D, and I do not prefer it. I'll be buying a Sony a6400 next.

3:48 PM

The 60D is fine, and the T6 would essentially be the same but with a plastic body. Right now, I use my C922 Pro stream most, because it's decent. The Canon T6/60D doesn't have autofocus, so you're locked at one focal distance. You will need a capture card; the Canon EOS app doesn't have support for our cameras.

3:50 PM

Optically, the 60D/T6 will be FAR superior to my C922. Like, the individual frame quality is amazing, and can get even better with prime or cine lenses. I use an EFS 24mm wide open at 2.8f, and it's great.

I figured the capture card. I'm kind of looking for a decent onez since it'll be my first none webcam or phone camera

Honestly, if it's your first, go for the Sony a6000

3:51 PM

an amazing value, you can get them on eBay cheap

3:51 PM

Autofocus, allows for USB power (the T6 will need a dummy battery)

3:52 PM

SMALL; It takes up a lot less real estate.

Okie thanks my dude

Need some assistance troubleshooting my stream quality... PC Specs CPU - AMD Ryzen 5 3600 3.6 GHz MoBo - MSI x570 Gaming Edge (MS-7C37) RAM - Ripjaws V Series 32GB (4 x 8GB) DDR4 3600 GPU - ZOTAC Gaming GeForce GTX 1660 Super 2 monitors: MSI Optix 27" 165Hz (1920x1080) 1ms response time I-In iH8282 28" 60hz (1920x1200) 3ms response time In OBS I'm showing no dropped frames, bitrate's solid the whole time, and I first noticed the issue when I was playing CoD, so I dropped graphics to about the lowest settings and the issue persisted. Then I played Fall Guys, Rocket League, and the same thing happens. A choppy, stuttering mess on my stream. The max percentage my CPU usage hits is 83% and it really became an issue when I got my 2nd monitor. I'm assuming it's a graphical issue with my card, but wanted to see if anyone knew any decent fixes? I've tried running it at 720 on both the game and in OBS, but it's still a prevalent issue.

@xDukeOfDookie I watched your most recent video on Twitch and I see what you're talking about. Lots of skipped frames. I also noticed a pretty steep bitrate drop . Can you take a screenshot of your most recent stream graph at https://inspector.twitch.tv and post it here? (edited)

9:11 PM

@DakotahBill and @Vismund_Cygnus I'll be around today if you still need troubleshooting help.

Yayyy ty @TenderSausage

9:12 PM

I’ll hit you up later I need to buy a pro controller for switch lol

TenderSausage

@xDukeOfDookie I watched your most recent video on Twitch and I see what you're talking about. Lots of skipped frames. I also noticed a pretty steep bitrate drop . Can you take a screenshot of your most recent stream graph at https://inspector.twitch.tv and post it here? (edited)

9:13 PM

Should I be dropping my bitrate output to 4.5k or around there?

@xDukeOfDookie I assume you have Constant Bitrate (CBR) selected at 5000kbps right now? (edited)

I normally have it at 6000

9:15 PM

But dropped it last night

9:15 PM

Auto Configuration settings recommended 1920x1080 at 6000

9:17 PM

Running Gigabit internet, so my upload usually hovers around 150Mbps and my down is a steady 750mbps

Are you using SLOBS or OBS?

OBS

@xDukeOfDookie Please send me these two screens (edited)

9:19 PM

9:25 PM

@xDukeOfDookie On the Output tab, can you change it to Advanced, send another shot and we can start tweaking

1

@xDukeOfDookie Are you recording while streaming? (edited)

Negatory

One more try with that screenshot, please.

9:32 PM

I'd like to see the Advanced view

Sorry, the Output Tab, but on the Advanced view. At the very top of the output tab is a selection for Simple or Advanced. Switch it to Advanced. (edited)

Okay @xDukeOfDookie , let's try these settings: Encoder: NVIDIA NVENC H.264 (new) Enforce streaming service encoder settings: UNCHECK Rescale Output: UNCHECK Rate Control: CBR Bitrate: 4500 kbps Keyframe Interval: 2 Preset: Quality Profile: high Look-ahead: UNCHECK Psycho Visual Tuning: CHECK GPU: 0 Max B-frames: 2 (edited)

9:46 PM

We'll start there and see what it looks like.

@xDukeOfDookie Let me know when you go live and I'll pop on and see what it looks like.

Absolutely, will do. Much appreciated @TenderSausage

Kinda need some help

1:01 AM

I'm trying to find a ring light (I have an LED Panel but it's to the side)

1:01 AM

And I need one that can clip (peferrably) to my C920

https://lumecube.com/ might be a good option

Lume Cube, Inc.

Hey guys I’m super new to this can anyone just tell me how I get my game capture feed onto my twitch account?

2:10 AM

@TenderSausage

I have it in game capture but OBS stream is black

2:29 AM

2:30 AM

I’m using the Elgato hd 60 s capture card

Can you right-click on the “Game Capture” source and go to Properties (screenshot, pls)

Testing it out now @TenderSausage

So I had to drop down settings on Fortnite, but it's running a lot smoother @TenderSausage

It looks pretty good

1

4:16 AM

It's still skipping a good amount of frames, though...

Yeah, it's not optimal, but it's a noticeable difference

Your stream sounds a lot like me and my son playing Roblox

1

Him telling you what to do and you saying "Dude, waaaiiiit"

YEP

4:19 AM

So funny, gotta love 'em

1

Vismund_Cygnus

Click to see attachment 🖼️

Uhh thats SLOBS

4:31 AM

SLOBS is kinda not recommended

Ohhh lol

4:32 AM

Ok fair enough

4:32 AM

What’s a good one?

Normal OBS Studio/OBS.Live

Ohhh

TenderSausage

https://lumecube.com/ might be a good option

Well I need a clip on

@SomeTexanGuy hey do you think you could recommend a decent mic and camera? Money isn’t really a concern

Vismund_Cygnus

@SomeTexanGuy hey do you think you could recommend a decent mic and camera? Money isn’t really a concern

I rock a c920 and a blue snowball

Excellent, tysm for the help

np

@SomeTexanGuy You could use something like this and use any light that has a 1/4-20: https://www.amazon.com/Lighting-Flexible-Compatible-Logitech-Microphones/dp/B08FDH679B

@TenderSausage heyy are you around?

11:18 AM

I need your wise guidance

Idk if this is where to ask but whats better, a 5600x or 3800x for streaming I've that the 5600x runs games usually faster but will the 2 cores and 4 threads really make that big of a difference for the 3800x to be my choice?!? (edited)

Can anyone teach me how to code "stream labs chatbot"? I've tried to look online but I can't understand it, any help would be appreciated!

My HD60S+ loses signal when i connect the output hdmi to my monitor... help???

@KinoBoomBoom If you can buy a 5600X, I encourage you to do so, but finding one in stock is a huge challenge. That issue alone may make the choice easier if you want a computer any time soon.

10:43 PM

@WickedTurtle Could be a short in the cable. Try a different HDMI cable.

10:44 PM

@Deleted User The Streamlabs Chatbot is configured on https://streamlabs.com/dashboard#/cloudbot/mod-tools

Streamlabs Login

@TenderSausage this is what I get, when I unplug the output pasthrough, the incoming signal comes in fine

TenderSausage

@KinoBoomBoom If you can buy a 5600X, I encourage you to do so, but finding one in stock is a huge challenge. That issue alone may make the choice easier if you want a computer any time soon.

thanks for the help ill look for stock :O

I checked my hdmi cable as well, works fine

What application is that? @WickedTurtle

4K capture utility

10:55 PM

@TenderSausage the software elgato prompted me to download. Now I can see the console image on my pc, but not on the passthrough hdmi

Can you draw a diagram of how you have it hooked up?

I think I fixed it... I changed the EDID internal to 1080p instead of default... not sure exactly what that does...

10:59 PM

So i have USB 3.0 to a SS USB on my PC HDMI from console to IN on the card HDMI from OUT on card to monitor

11:04 PM

I changed the EDID to the 3440x1440 option, still seems to work... still not sure what EDID internal does...

Now I cant get it to show up in obs

What resolution is your console outputting at?

11:58 PM

What happens if you choose the "Display" option for EDID?

Anyone who uses a clip on light - got a link to the one you use?

anyone here who streams using the ps4, what does your setup look like? I am currently just playing with some earphones which have a mic and that's how i setup my audio. i am looking into buying a ps4 camera but not sure if it is worth it? any suggestions are helpful!

Stream Cam Issues Hi All, I am trying to get the StreamCam working, but i keep getting some flavour of the "camera in use" error. It will open once in the windows camera app but then not again until i restart. Seems to work in chrome often though and zoom worked pre windows reinstall but not tried since. In Logitech capture or Nvidia broadcast it does not work, it sometimes loads in OBS But is forced in a square res and doesn't work if i manually set the res This is a fresh install of windows, but I was having the issue before the reinstall. Things I checked From what I can tell (camera) drivers are up to date System drivers are up to date Logitech capture, NVidia broadcast are up to date (no I am not trying both at the same time) Windows is up to date (20H2 - 19042) Privacy settings look right Plugged into a USB-C Port Things I have tried Reinstalls of software and drivers Registry tweak mentioned somewhere Resetting camera app many many restarts Disabling Malware bytes Restarting relevant services Disabling device in DevMngmt, turning off all apps that use camera, enabling device and then opening cam software SFC /Scannow, Dism (refresh image / health cannot remember exact command) Fails when I try windows hello face Clean boot hasn’t helped Using the Device ID And ProcessMonitor doesn’t show anything using the device or driver I don’t think I have to many USB Devices, plenty of ports left and I moved some stuff to USB2 to rule this out Windows troubleshooter doesn’t show anything helpful tried unplugging and replugging any ideas?

@MACH2Simulations Is the StreamCam plugged into a hub or a port other than one on your motherboard?

@TenderSausage Directly into the USB-C Port on my motherboard

7:02 PM

@TenderSausage Directly into the USB-C Port on my motherboard

@MACH2Simulations What model motherboard? (edited)

Gigabyte x470 aorus ultra gaming Slightly older bios version F31 , but the updater isnt giving me an update for it (edited)

Do you have the USB 3.1 drivers installed?

7:05 PM

https://download.gigabyte.com/FileList/Driver/mb_driver_usb_asm_am4.zip

Yep

I'd recommend a BIOS update

7:08 PM

There are several available, some that address USB compatibility issues

7:09 PM

https://www.gigabyte.com/Motherboard/X470-AORUS-ULTRA-GAMING-rev-10/support#support-dl-bios

X470 AORUS ULTRA GAMING (rev. 1.0) Support | Motherboard - GIGABYTE...

AMD X470 AORUS motherboard with 8+3 Hybrid Digital PWM, Dual M.2 with Thermal Guard, ALC1220-VB, USB DAC-UP 2 Design, CEC 2019 Ready, RGB FUSION 2.0 Support...

7:10 PM

Also, it appears that there's a major release update required for your board in order to get automatic updates in the future.

7:10 PM

Take note of the stuff mentioned on v F31

7:10 PM

F30/F31/F40

7:11 PM

Latest release was earlier this month, F60e

Ok, ill try that then. and oooh that explains why the updater doesn't work Thanks :) Guess i am updating BIOS All night

Hopefully that helps

That took a long time, and it seems to have helped but not solved the issue. However, i think i may have been wrong with what the issue is Using Logitech capture, it only seems to work in 720p50 Granted thats fine for what ill be using it for but i still want to get it right. (its worked after reopenings too) Not something that had occurred before, but one of the first things i had been doing when trying was once i had it working was to set it to 1080P60, And this has only came to mind as the error occurred as i changed the value this time. NB I Have done a reinstall of Logitech Capture and USB Drivers Its a 3.1 Port so i would be surprised if it doesn't have enough bandwidth and the other 3.1 port (Type A) Is unused as thats what i plug VR Into when i use it (Not been plugged in for months)

Also sorry, i should have said thanks for all the help so far Brain has been pretty Pepega

the last few weeks lol

It's all good

I’m trying to stream with the Game Capture HD but this is happening what setting do I need to change?@TenderSausage

Nothing. That looks correct. Open a different application.

@TenderSausage Turned my PC On this morning and its working, so i have to put it down to being that for whatever reason it doesn't want to run in its full resolution

‍♂️ Thanks for the help

I mean, we got the result we're looking for. Sometimes computers are just weird.

I'm trying to stream but I when I connect my 2 hdmi from my splitter to my gaming PC and my streaming pc this happens

7:11 PM

You guys know why?

7:15 PM

like interference

@mama_lucha Something is hooked up backwards.

9:10 PM

Or a cable isn't quite plugged in all the way.

When i plug the cable from the the splitter to the streaming pc it looks good. But when I plug the cable from the splitter to the monitor where I'm playing it looks like that

@mama_lucha What splitter are you using? (edited)

I used this for reference, since it appeared to be the exact same item: https://www.amazon.com/TESmart-Ultra-Splitter-Soporte-reproductor/dp/B07JVQ868C?language=es_US&ref_=ast_sto_dp

11:40 PM

@mama_lucha What is your output resolution from your gaming PC?

11:44 PM

I'm going to guess that there's a resolution/refresh rate mismatch somewhere.

How do I prevent a significant other from bumping the modem and ending the stream @TenderSausage My heart hurts lol

@Shanecus My heart hurts for you. Did one of the connections pop out, or is the modem malfunctioning?

lol it is all fixed now no worries

12:28 AM

Had 19 viewers so was just a sad moment of... wait where is my connection

damn

12:51 AM

yoyre right

12:52 AM

youre right @TenderSausage it was in 1280x720

12:52 AM

i lowed it to 960x540 and its working

12:57 AM

How can i use 1920x1080?

I also use a powered splitter to a capture stick. I was getting some issues (audio lag, tearing, lag) The splitter takes one (up to) 2k resolution A/V and splits it into two HD (1920 x 1080) 60fps signals. One goes to my TV (regular signal) BUT my capture stick receives 60 frames but captures only 30. I set the source to 30 fps and boom works fine. Also I had to power on my A/V source (console) AND have the splitter on BEFORE I plug my capture stick in.

@mama_lucha See above

i already set 30fps

5:16 PM

here's the thing, if i plug the splitter to the streaming pc first it looks good on any resoluton, but when i plug the second hdmi (from the splitter to the monitor where i'll be playing) it starts to look bad

@mama_lucha What is the monitor you're using? (edited)

Im using a Yeyian 2500, 27inches

@mama_lucha Can you set that monitor at 60hz refresh?

@mama_lucha I'd like to confirm the following is true. In all cases, Game PC to Splitter, then: 1. Splitter to Monitor works fine WITHOUT Game PC connected; 2. Splitter to Game PC works fine WITHOUT Monitor connected; 3. Splitter to both Game PC and Monitor causes weird issues on the Stream PC and the Monitor works fine.

Is the splitter powered? It has to be a powered splitter or it can't amp the signal

8:04 PM

Also a common mistake is trying to use a switch instead of a splitter.

8:07 PM

I'd also echo make sure all of your refresh rates are the same or divisible by the lowest rate (30)

TenderSausage

@mama_lucha I'd like to confirm the following is true. In all cases, Game PC to Splitter, then: 1. Splitter to Monitor works fine WITHOUT Game PC connected; 2. Splitter to Game PC works fine WITHOUT Monitor connected; 3. Splitter to both Game PC and Monitor causes weird issues on the Stream PC and the Monitor works fine.

exactly

@mama_lucha The issue is that your Game PC is using the highest output refresh rate in the output chain, in this case probably 144hz from the monitor. This means that both the monitor AND the capture device are getting 144hz. The capture device probably can't handle 1080p144 coming in, so that's what it looks like. Bottom Line: You need to dial back the output on your Game PC to a refresh rate that's equal to the refresh rate of your capture card. (edited)

@TenderSausage how can I fix this? Using Elgato HD60 S

@Vismund_Cygnus Please show me how you have it all hooked up. This looks like you're recapturing the desktop.

TenderSausage

@Vismund_Cygnus Please show me how you have it all hooked up. This looks like you're recapturing the desktop.

ah sorry it's not big deal i just disabled the preview. and it looks fine when i'm in other windows etc

7:02 AM

i'm learning this stuff as i go XD

Hey everyone, I am considering picking up a goxlr but wanted to get some insight first. I want to use it with two different computers but not as a 2 PC streaming setup. Instead I am looking to use my mic with my work computer for zoom calls and with my gaming pc. How easy is it to swap the goxlr from one computer two another? Can I have different profiles setup on the two computers? Are there issues with swapping between two computers like this? Some of the online reviews say there are issues with the profiles - these are generally older reviews have these issue been fixed now?

@lanrest I suppose it depends on how accessible a USB port will be on each computer. You won't be able to use the GoXLR simultaneously on two computers without some additional setup. As for profiles, yes, each computer would have its own profiles per the software on each machine. As for profile issues, I don't own a GoXLR currently, so I can't speak first-hand. (edited)

TenderSausage

@lanrest I suppose it depends on how accessible a USB port will be on each computer. You won't be able to use the GoXLR simultaneously on two computers without some additional setup. As for profiles, yes, each computer would have its own profiles per the software on each machine. As for profile issues, I don't own a GoXLR currently, so I can't speak first-hand. (edited)

Thanks, @TenderSausage the final point is really the key one for me. Some of the advice I have seen online includes people advising never to unplug the usb as it can mean you have to redo all your profiles. They are however 1+year old reviews and it looks like there have been firmware updates since.

I was considering a GoXLR back in the summer and decided to go with a Yeti X and Stream Deck instead.

Hey guys, I don’t know if this qualifies, but my church could use some help. We need to replace the computer running OBS for streaming. Would you recommend getting a desktop with a graphics card, even low end? Or just an i7 (looking for longevity) with a decent amount of ram? Trying to set them up for a long while but not break the bank. Any help would be appreciated!

Whats your budget? and AMD Is cheaper and more powerfull

Church board is discussing it. I’m hoping for at least $1000, and I’ll splurge for a monitor for them (they are using a laptop currently)

7:03 PM

I’ll probably do whatever difference they need after what they approve, if I can

@Vehicroid AMD is right now the best bang for your buck stuff, but, I lowkey think all of the AMD Red would put em off (assuming it's a christian church)

10:15 PM

(That last bit was a joke BTW)

10:15 PM

If ya want to troll them, get a red devil card lol they're decently cheap and great

Also - anyone know of good clip on ring lights? Got a 2nd monitor just now (dad's old one) and it tookup the space my LED Panel was at

@SomeTexanGuy I really wish I could help you with those clip-on lights. Everything I use either has a 1/4"-20 tripod hole, a hot shoe mount, or 5/8"-27 mic stand mount.

5:08 PM

@Vehicroid I'd ask for more budget. I've helped five or six churches with stream setups and if it's possible, see if you can get closer to the $1,500 mark. The last thing you want is for the church to buy "just enough" now and have it seem like a money pit over time. Buy once, cry once, and it will be less of a problem.

5:09 PM

That extra $500 in budget can go a long way in the mid-range systems.

Hello, thank you for reading this. I got a question can I stream in 720p 60 fps. This is my ethernet PING ms19 DOWNLOAD Mbps94.35 UPLOAD Mbps7.88 My pc configurations are: I5 6400 GTX 1050 8GB RAM DDR4 1TB HDD

Im in the market for a webcam (for online meetings, etc but also for streams) but the quality is normally shit. What are other options to record higher quality video? A DSLR with a capture card?

@Thi-Ming A DSLR with a capture card is a great option, but make sure you do a good amount of research. I use a Canon 60D, and it's optically amazing but has a slough of issues, so I end up using my c922 a lot more than I'd like to. If budget isn't an issue, look at Sony's mirrorless cameras. The a6000 is affordable, is amazing with the kit lens, has live autofocus, and a clean output over HDMI.

5:15 PM

If budget is a concern, you could use an old cellphone with an NDI app or link then using USB. Cell phones have good sensors and decent optics, so if you have a spare lying around, that's worth looking at too. I wouldn't recommend using your main phone for this because it can cause battery issues. (edited)

Anybody know how I can fix my webcam quality for streaming through OBS? I have a Logitech c920 and I followed some Youtube videos to try to improve the quality. They had me install the drivers for it and it looks SO cwispy there, but in OBS/SLOBS it's SO pixelated.

@beaniedaddy What resolution and framerate are you trying to achieve?

5:11 PM

Also, sorry for not replying sooner. I was being lazy.

Constant crashing.

2:48 PM

Just all the time on obs

2:48 PM

i launch the program

2:48 PM

it immediately crashes.

2:48 PM

yet, it still works fine until I click the "yes/no" button on the crash popup.

2:48 PM

Now its crashed and locked up entirely, cant close it with task manager either.

2:48 PM

h a l p

2:51 PM

YAY IT CLOSED

2:51 PM

ok now its not working at all.

2:51 PM

crashes on startup, unresponsive.

so if i was using a capture card as my display, would my general desktop audio be fine for game audio along with my input audio from my earbuds?

@The LIC On your computer, navigate to C:\Users\ <Your_username>\AppData\Roaming\OBS\logs and post it here. (edited)

message.txt

144.61 KB

@Cal Do a test recording and see.

thats the "copy to clipboard" thing from the crash

@The LIC Reading trhe log now

thanks

well, qt5gui.dll is hashed

5:46 PM

Uninstall and reinstall

oof

5:47 PM

will i have to reimport all my saved like

5:47 PM

docks

Is this in OBS or SLOBS?

this is regular obs

K

5:47 PM

Maybe I can just send you mine

i mean im fine to reinstall

5:48 PM

just gotta know if i need to save the urls or not

5:48 PM

its actually open rn

5:48 PM

without crashing

Interesting...

5:48 PM

You're on the latest version...

5:49 PM

I do see that you're back on the 1909 version of windows

5:49 PM

So you have the ability to update to 20H2?>

trying to export my fricking

5:49 PM

profile

5:49 PM

not working

5:49 PM

ree

5:49 PM

and uh

5:49 PM

maybe

5:49 PM

idk

I'm sorry this is happening to you.

5:50 PM

It's not fun. Hopefully we can get a solution.

youre a good bean

5:50 PM

love him

Qt5Gui.zip

1.91 MB

5:55 PM

@The LIC If it fails again, replace this file and try again

5:55 PM

The file is located in (c:\program files\obs-studio\bin\64bit\qt5gui.dll)

ok

5:57 PM

thank ytou

5:57 PM

No problem

5:59 PM

@The LIC If you have to reinstall, just copy the OBS folder in C:\Users\ <your_username>\AppData\Roaming to your desktop, uninstall OBS, Reinstall OBS, and then replace the OBS folder with the one from your desktop. All of the scenes should be there. (edited)

than kfor help

How do I get borders for my facecam and chatbox and things, using streamlabs

@TenderSausage yeah so its been opening a ok, but after like 30 seconds, its now crashing without even a "has crashed" box.

also i replaced that file like you said and now it wont launch at all "the procedure entry point ak;sdihfak;sdhfaklsdhfkljasdhf could not be located in the dynamic link library"

@The LIC Well crap... One second.

@Cal There are some free resources out there that you can use for now. here are a couple: https://twitchoverlay.com/downloads/category/free-downloads/ https://nerdordie.com/product-tag/free-resource/ https://www.zerging.net/stream-overlays/

Free Twitch Overlay, Alerts & Panels for OBS & Streamlabs

Free twitch overlay, streaming screens, twitch alerts, and free twitch panels. Use with Streamlabs OBS & Stream Elements. Also for YouTube Gaming & Facebook.

Free Resource - Nerd or Die

Michi Mohr

Stream Overlays for free! Design your Channel for free! Kostenlos &...

Free Overlays for Streamers. Twitch, Youtube, Facebook! Panels, Offline Graphics and more for free. Kostenlose Overlays für Streamer! Twitch Overlays for free!

2:22 PM

@Cal You can also visit https://streamlabs.com/library and install entire themes.

Streamlabs Themes

Free designs and overlays for live streamers on Twitch, Youtube, Facebook Live, and more. Browse the best looking webcam frames, HUD's, and scene cards.

2:23 PM

@The LIC I think you'll need to reinstall. Remember to save a copy of your OBS folder per my instructions above.

TenderSausage

@The LIC If you have to reinstall, just copy the OBS folder in C:\Users\ <your_username>\AppData\Roaming to your desktop, uninstall OBS, Reinstall OBS, and then replace the OBS folder with the one from your desktop. All of the scenes should be there. (edited)

These

thanks

nod nod

2:26 PM

will do

How do you use non copyright music? I found some music on YouTube and I want to add it to my livestreams, the youtuber said that it's fine to use this music https://www.youtube.com/watch?v=pLcw3dK1yU0&t=141s but I don't know HOW to use it, do I look for a link in the description, do I message the youtuber, can I just download the whole playlist at once? Do I need an app to download it? Should I just get non copyright music elsewhere? (edited)

Stomp's Playlist

@vovuey The easiest way would be to use a Browser source in OBS/SLOBS and hide it below all other layers. (edited)

There are also tools for OBS, like MusicBuddy, that will allow you to generate a text file with the artist and song title, which you could display on-screen using a GDI+ Text layer.

12:43 AM

https://obsproject.com/forum/resources/musicbuddy-supports-spotify-youtube-and-more.646/

I use obs studio

Yep

12:44 AM

OBS

12:45 AM

My recommendations will work in OBS Studio or Stream Labs OBS Studio (edited)

ok I will try them out, thank you

TenderSausage

@vovuey The easiest way would be to use a Browser source in OBS/SLOBS and hide it below all other layers. (edited)

ok I know I need a media browser source for playing music on OBS studio and I know that the media browser uses local files, so how do I download that playlist without breaching YouTube's terms of service?(https://www.youtube.com/watch?v=pLcw3dK1yU0&t=141s)

Stomp's Playlist

ok I figured out how to add music to streamelements

I just had to go to the media request page, what was weird was their wasn't a designated tab for the page Where I'm at right now is figuring out where the media share widget is in the overlay editor. I can't find the widget, and the streamelements tutorial said I need it so my music overlay will play music from media request StreamElements Media request (Song request & Media share)-https://www.youtube.com/watch?v=17eUkoZ6eIs&feature=emb_logo (edited)

@TenderSausage appears to work after reinstall, but back to doing the "not going live on discord" thing

@The LIC but no crashing?

no crashing anymore

@The LIC I don't recall how we went about fixing the live status thing... I'll have to look back at my notes because I recall your setup being slightly finicky...

its okay

5:03 PM

dont worry

@vovuey I'll watch the video now and see what I can pick apart. I stopped using StreamElements in 2018, so I need to get reacquainted

5:10 PM

It looks like she breaks down adding the widget here: https://youtu.be/17eUkoZ6eIs?t=608

5:12 PM

Looking for tips on audio equipment. I just got a Elgato capture card and want to start streaming with a dual pc setup. I have a blue snowball microphone that i want to use for my stream. But when I'm actually gaming, I want my friends/teammates/etc to hear the microphone from my wireless Logitech G Pro X headset. At this point, just to get everything up and running, do I just need a mixer so that i can hear my stream audio?

@LaFlamaBlanca No, not necessarily. I run a two PC setup with one microphone and a virtual mixer (VoiceMeeter).

5:27 PM

I'd be curious to hear the difference in audio between your headset and your Snowball, as well.

5:28 PM

I recently upgraded from a setup similar to what you're describing (Blue Yeti/Logitech G633).

my friends could definitely tell a difference when i went from the snowball to the headset. i've considered going back to just the snowball and not using the headset mic anymore. it just picks up more background noise than the headset mic

5:29 PM

they said it didnt sound as clear but overall it wasnt too bad

@LaFlamaBlanca There may be some things you can do to correct that. One thing is proximity; Get the microphone within 6-8 inches of your mouth. (edited)

5:30 PM

Like, reeeeaaaaal close

5:30 PM

That way you can turn the gain down and pick up less ambient environmental noise

5:31 PM

There's also some effects you can apply, like gates and compressors that will reduce that, too

5:31 PM

That's one big reason why the headset mic sounds so good.

5:33 PM

Blue markets the Snowball like it should be on a desk a foot or more away, but that's just not how it works.

5:38 PM

Placement is important too. Look at your screen and draw a straight line from your mouth to your monitor. Your microphone should be in that path. (edited)

5:39 PM

Sorry, I'm kind of soap-boxing. I don't know if any of this is helpful to you.

No you're good! I appreciate it! I just moved so I haven't actually gamed or anything in a week or two, but i just remembered why I wanted to get away from the snowball mic. I couldnt find a place for it that didnt bother me. I dont like it between my face and my monitor, so i tried having it above the monitor, that sort of works. I guess I could try that again, but i still end up being about 1-2 feet from the microphone.

5:45 PM

When you say turn the gain down, is that something that can be down in the voicemeeter program?

5:48 PM

Also does voicemeeter run on the stream PC ? or the gaming PC? or both?

5:51 PM

@TenderSausage

@LaFlamaBlanca In my setup, I run VoiceMeeter on my game PC only, but I think I'm going to be changing that today, actually. I want to play around with virtual cables so I can have Discord on the Stream PC instead of on my Game PC.

5:54 PM

I strill haven't found my ideal setup, either

‍♂️

@TenderSausage Gotcha, Thank you!

@LaFlamaBlanca For your other question, VoiceMeeter has a lot of cool options. Take a look, this is my setup. (edited)

Its not working. Ive tried every solution I could find online.

2:54 PM

anyone have a solution?

2:55 PM

Cause I am completely unable to stream with this issue

i had that issue before, go to settings and look in the advanced tab, if it's bound to an IP make sure it's the right one, if you've moved address or changed IP recently you'll need to update it there. @TotallyVintage (edited)

@TotallyVintage First step would be to disconnect StreamLabs from your Twitch account and re-link it.

@TenderSausage already tried that.

Are you logged in to any other accounts, such as YouTube or Facebook within Streamlabs?

7:11 PM

@TotallyVintage

YouTube,

7:12 PM

That’s it

Okay, one moment.

7:16 PM

@TotallyVintage How do you have YouTube configured?

7:16 PM

DO NOT PASTE YOUR STREAM KEY

I don't have it configured, its just account linked

7:17 PM

I never set it up

7:17 PM

my twitch is all I messed with

Do you have SLOBS Prime?

and I logged into twitch, so the stream key auto linked.

7:17 PM

no i dont

Okay, I'd just unlink YouTube for now

alright I am

You can always record and upload later for that channel

yeah

7:18 PM

will that fix it?

Not sure, but it will make the setup less complex

cause Ive had it linked since I started,

7:18 PM

and okay

and since we're worried about connections, removing an account would help us narrow it down

7:19 PM

I wasn't sure which ingest server it couldn't connect to

7:19 PM

So now we're only testing for Twitch (edited)

ohh okay

7:19 PM

its unlinked now

Okay, so now you can do a test stream to see if a connection with the Twitch ingest servers is occurring.

still no

Same error?

yea

7:22 PM

Oh good, you have TwitchTest

I am running a bandwidth test to test the connection and theyre all failing

And know how to use it

yea

What do you have for a firewall?

windows defender

7:23 PM

but Ive allowed SLOBS through

How about on the network? Is it a home network, or something different?

7:24 PM

its a home network

7:24 PM

not public/business

double-check your stream key and set the TCP window to Auto (OBS)

okay

7:28 PM

stream key is correct

7:28 PM

and how do I set TCP window

It's just the drop-down menu in the rop-right corner of the application

7:29 PM

TCP Window Size

i dont see it

7:29 PM

in the TwitchTest application

OHHH

we're still trying to establish a connection with a Twitch server

im dumb

we won't go back to SLOBS until we can figure that out

7:30 PM

right now it's a pure connection issue somewhere

alright cool

7:30 PM

i set it to auto

Go ahead and re-run it and see if it changes the result.

rerunning now

7:33 PM

failed

Are you using any sort of VPN?